Senior Site Reliability Engineer

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

About Life360

At Life360, we’re on a mission to simplify safety so families can live fully. Everyday more than 50 million members across 195 countries trust us to protect and connect their loved ones at home, on the road, and on the go.

From real-time location updates to keep everyone coordinated, to Crash Detection and 24/7 Roadside Assistance, Life360 is designed to free families from everyday worries. Our range of Driving Safety, Digital Safety, Location Safety, and Personal Safety features are there to keep our members safe every step of the way.

Life360 has more than 500 (and growing!) remote-first employees.

In 2021, Life360 acquired Tile, the pioneer in finding technology, and Jiobit, one of the top real-time location monitoring platforms for families. These expanded offerings mark an important step forward towards achieving our vision of being the world's leading platform for people, pets and things.

We value having a diverse and inclusive community from many backgrounds, so even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

About The Team

The SRE team is responsible for availability and reliability of scalable services and applications that power the features of the number one mobile app which provides safety and peace of mind to millions of families. This includes measuring and optimizing system performance (manage monitoring and observability stack) with a strong focus in pushing our infrastructure capabilities forward by actively collaborating with Engineering and DevOps/Infrastructure teams.

About the Job

As an SRE on the Cloud Operations group you will help build and operate scalable services powering Life360 product. Our cloud team ensures that our API's are able to process tens of thousands of requests a second with the ability to scale 10x. You'll be a very active contributor to the design and operation of the core services. You use automation tools as often as possible, and develop and improve these tools. You are comfortable dealing with very large amounts of traffic to the tune of billions of daily API requests.

The U.S. salary range for this position is $144,000 to $175,000. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Engage with product and engineering teams to design, build and maintain the system / software for high availability and resiliency.
• Manage SLOs / Error Budgets for service teams
• Write software layers, scripts, deployment frameworks, tracers, monitors, self-healing/auto remediation tools to automate the processes.
• Build and maintain software modules for use and reuse in cloud systems automation.
• Build and maintain network border layer for applications (CDN / DNS / Load Balancing / etc)
• Troubleshooting and root-cause analysis of issues regardless of tool, provider, platform, or language.
• Participate in shared on-call rotation
• Estimate schedules, breaking tasks down to reasonable 1-3 day tasks.

What We’re Looking For

• Bachelor's degree in Computer Science or equivalent discipline with at least 5 years experience in operations and exposure to software engineering.
• 3+ years of programming experience with one or more relevant languages: Java, Python, PHP, Scala, etc.
• Experience with Infrastructure as code tools: Terraform, CloudFormation; config management/provisioning tools: Ansible, Chef, etc.
• Proficient in multi-threaded design and implementation.
• Troubleshooting and system engineering exposure in UNIX/Linux production environments.
• Developing, running, and/or consuming cloud technologies such as AWS, Azure, Docker/Kubernetes, etc.
• Experience with existing open source projects such as Consul, Kafka, Cassandra, Docker.
• Ability to quickly learn and apply complex subjects and technologies.
• Experience desired with Big Data, streaming technologies, SaaS based environments, Web Analytics
• Excellent interpersonal skills. Excellent English verbal and written communication skills. Highly collaborative working style.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% pa