Become a part of our caring community and help us put health first
 

Become a part of our caring community and help us put health first

Humana’s Enterprise Information Protection department is seeking an experienced IT Program Manager to drive strategic initiatives that safeguard the organization. This role will oversee and manage initiatives for the Data Governance and Protection Office focused on improving Humana’s risk posture while solving for better business outcomes and speed-to-market with consistent data practices. The IT Program Manager will collaborate closely with leaders to develop cohesive, integrated plans and implement governance structures that ensure program success.

In this role, you will facilitate planning, guide project and product teams in execution, and leverage a strong project management foundation with an agile mindset. As an independent leader, you will work with minimal direction, fostering strong relationships with peers, leadership, and stakeholders while acting as a trusted partner in achieving strategic objectives. Additionally, this role requires exceptional executive-level written and verbal communication skills to effectively convey complex concepts to diverse audiences.

This position requires working with technical subject matter experts, business stakeholders, and senior leaders to refine plans, remove roadblocks, and drive execution of high-priority initiatives. While this position does not have direct supervisory responsibilities, it plays a key leadership role in driving data governance & protection initiatives.

Key Responsibilities:

• Support the development of strategic plans, goals, and objectives, accountable for delivering against them.
• Drive program execution from scoping to delivery, ensuring operational readiness for technology implementations.
• Develop business cases and manage investment budgets, including forecasting, variance analysis, and actuals tracking.
• Partner with key team members across departments to ensure visibility, alignment, and collaboration on delivery of strategic initiatives.
• Identify and assess program delivery risks, develop response plans, and drive consensus on mitigation strategies.
• Work closely with technical SMEs, business stakeholders, and senior leaders to refine plans and drive milestone execution.
• Act as a key liaison between technical teams and executive leadership, translating technical concepts into business impact.
• Provide regular updates to leadership and stakeholders on status (schedule, dependencies, issues, risks, etc.), ensuring transparency on progress towards program objectives and performance outcomes.
• Drive effective stakeholder communication and collaboration to align priorities and resolve challenges.
• Assist in recruiting and mentoring team members while fostering a high-performance culture.
• Employ project management best practices, including risk monitoring, issue resolution, stakeholder communication, and team leadership.

Use your skills to make an impact
 

Required Qualifications

• 8+ years of combined experience in IT project, program, and/or portfolio management
• 4+ years of experience leading multiple concurrent projects with cross-team dependencies
• 2+ years of experience working on Data Governance and Protection concepts (e.g, Data Quality, Data Catalog, Data Lineage, Data Loss Prevention, Data Discoverability, Classification and Tagging, etc.)
• Demonstrated experience as a program manager overseeing a program that encompasses both delivery and operational responsibilities
• Ability to work independently with minimal supervision, using sound judgment to analyze variable factors and make decisions in ambiguous situations 
• Solid understanding of software development life cycle models and experience applying to program delivery
• Expert knowledge of Agile (Scrum, Kanban, SAFe) and traditional project management principles, with the ability to effectively blend these frameworks to suit the specific needs of a project and business environment
• Clear communicator (both written and verbal) who can facilitate dialogues with senior stakeholders and drive toward outcomes

Preferred Qualifications

• Bachelor’s degree or higher in relevant information technology or cybersecurity field
• PMP certification
• Proficient with project management tools (e.g. ServiceNow, Azure DevOps, Jira Align, Lucid, PlanView/Leankit, WorkBoard)
• Experience producing metrics, measurements, and trend reports
• Experience facilitating incremental program planning or big room planning
• Experience facilitating the OKR (Objectives and Key Results) development process and tracking delivery against those Key Results