Senior Product Manager, Account Tools

Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2022. We expect 2023 to be our best year yet. 

Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years. 

We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA, and if you like what you see, please read on!

We're expanding our product development team by adding a Senior Product Manager who will build account tools for our customers, making a direct impact!  This role will be responsible for defining the product roadmap, communicating with key external and internal stakeholders, and shipping new features for our customers. For this role, we’re looking for a product leader who is comfortable with cross-functional alignment and working with back-office support systems and processes.  Experience with more technical back-end implementations, Salesforce and payments are all a plus!  If you’re interested in Hotel Engine's product, and are up for a fast-paced, scrappy start-up environment, please consider applying! 

Here's what you'll do: 

• Serve as the product owner/product manager working with 1-2 Engineering teams to build new product features 
• Play the role of a product owner for your team(s), working directly with the engineering team on writing stories and getting new features into production 

• Maintain a prioritized product roadmap of key features.  Rank the backlog based on end-user needs, data analytics, and stakeholder requests 
• Own the success of your product features, both by implementing new functionality to improve the experience as well as monitoring success in production 
• Serve as the expert of all product metrics relevant to your area of ownership: this includes tracking daily trends, modeling the potential impact of new features, and performing deep-dive analysis that drive insights 
• Communicate frequently with design, technology, leadership, and other internal stakeholders 
• Serve as the expert of your product to all internal and external stakeholders, both in communicating updates and soliciting feedback and new ideas to drive better product 

• Advocate for customers’ needs and studiously gather feedback and ideas for feature improvements 
• Create functional and technical requirements for the development team 
• Gather business intelligence data to help make data-driven roadmap decisions 
• Support sales team and deliver product demos that communicate product value proposition, and features and benefits 
• Participate in and lead various aspects of the product development process including daily stand-ups, requirements gathering, user acceptance testing, demoing product, and whatever needs to be done to ensure successful deployment 

 Here's what we're looking for: 

• 5+ years’ of Product Management experience, ideally in Agile practices such as Kanban and Scrum 
• Can effectively manage cross-functional alignment and working with back-office support systems and processes.   
• Experience with more technical back-end implementations, Sales Force and payments are all a plus! 

• Solid understanding of how web applications work and current technologies. You do not need a coding background, but you should understand how the pieces fit together 
• Proven track record of driving the product development process from beginning to end which includes user story definition, grooming, commitment, and delivery 
• Demonstrated data-driven decision making skills 
• Ability to identify and extract product data from multiple different locations (product analytics tools, BI tools, directly from a database, etc.) 
• Ability to both think strat