Medical Director, House Calls Program

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Company: Oak Street Health

Title: Medical Director, At Home Program

Location: St Louis, MO

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

The Medical Director will be joining Oak Street Health at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing as Oak Street is leading the transition from fee-for-service to value based-based care. The Medical Director will be responsible for leading, as a dyad partner with the Mobile Practice Manager, the in-home primary care provider teams in the specified geography. 

The Oak Street Health At Home division is an interdisciplinary team that focuses on primary care and transitional care support for our highest-need patients in their homes. The primary responsibility for the Medical Director is direct management, oversight, and coaching of the local team, and is part of the At Home division's leadership team which helps develop programs (i.e., complex care coordination, chronic disease management, psychosocial support, etc.) throughout the division. This entails collaboration with the clinical teams in the center, medical directors, and other partners outside of Oak Street Health. The Medical Director will see patients in their homes up to 3 days a week alongside their provider colleagues. Additionally, we see this leader being a key thought partner in providing feedback on our clinical model especially as it pertains to the At Home Program. 

Core Responsibilities:

The Medical Director's primary duties are focused on the management of their teams.  Key responsibilities include:

• Leading At Home providers and ensuring their priorities and outcomes are in line with those of the organization 

• Providing timely and constructive feedback to providers so the medical group continues to improve performance for patients and colleagues 

• Helping providers master the data-driven tools and practices required to keep patients well and out of the hospital, when avoidable

• Reviewing regular quality dashboards with providers, coaching on tools to improve quality outcomes 

• Coach providers on appropriate coding and documentation 

• Provide managed care experience/teaching to providers 

Additionally, the Medical Director will be part of the At Home leadership team that will have strategic input into a variety of divisional projects that support the enhancement of the care model, including: 

• Medical management, care management, utilization management, and quality improvement tools and processes

• Development of clinical compliance policies and guidelines

• Representing Oak Street to external partners (e.g., vendors, payers, providers) and