Senior/Lead Site Reliability Engineer – Federal

<div class="content-intro"><p>C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise.&nbsp;Learn more at: <strong><a href="https://c3.ai/" target="_blank"><span style="text-decoration: underline;">C3 AI</span></a></strong></p></div><p>C3 AI is seeking a&nbsp;<strong>Senior/Lead Site Reliability Engineer - Federal</strong>&nbsp;to join our team in Tysons, VA or Redwood City, CA.&nbsp;</p> <p><strong>This role requires US Citizenship.<span class="Apple-converted-space">&nbsp;</span></strong><span data-ogsb="rgb(255, 255, 255)">Active US Government Security Secret clearance or higher is required (Top Secret or higher is preferred).&nbsp;</span></p> <p><strong>Responsibilities</strong>:</p> <ul> <li>Work with Federal customers to design and implement customized installations of the C3 AI Platform that meet unique access and security requirements of Federal environments</li> <li>Maximize system uptime and availability, ensuring functional and performance SLAs</li> <li>Establish end-to-end monitoring and alerting on all critical aspects</li> <li>Solve complex problems for critical services and build automation to prevent problem recurrence</li> <li>Initiate and lead scripting and automation to streamline system updates and upgrades</li> <li>Set up critical infrastructure, tools, and framework to streamline the deployment cycle</li> <li>Work cross-functionally with Services and Engineering teams</li> <li>Travel to customer site (up to 50%)</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study</li> <li>An active U.S. Government security clearance (Top Secret preferred)</li> <li>Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS and Azure clouds; on-premise deployment experience preferred</li> <li>Expertise in Linux Operating Systems, Networking, and Database concepts</li> <li>Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP</li> <li>Experience with Infrastructure-as-Code conf