Senior Business Systems Analyst

Title: Senior Business Systems Analyst

State Role Title: Info Technology Specialist II

Hiring Range: Commensurate with Experience

Pay Band: 5

Agency: Department of Taxation

Location: Department of Taxation

Agency Website: https://www.tax.virginia.gov/work-with-us

Recruitment Type: General Public - G

 

Job Duties

 

Join Virginia Tax as a Senior Business Systems Analyst and help shape the future of tax administration in the Commonwealth!

Are you ready to make a meaningful impact? Virginia Tax is seeking a Senior Business Systems Analyst to lead transformative initiatives that enhance agency operations and improve services for millions of taxpayers. In this role, you’ll bridge the gap between business needs and technology solutions—driving innovation through systems analysis, design, and business process re-engineering.

As part of a dynamic team, you’ll work in a complex, highly integrated application environment that is critical to the agency, taxpayers, and the Commonwealth. You’ll collaborate with business and technical experts to define requirements, design solutions, and ensure systems meet the needs of both Virginia’s citizens and its government.

This is your opportunity to:

Lead projects that improve efficiency and validate system functionality.

Solve complex challenges by offering alternative solutions and expert guidance.

Partner with IT and business teams to deliver solutions that enhance customer service and operational performance.

If you’re passionate about leveraging technology to drive business success and thrive in a collaborative, fast-paced environment, we want you on our team!



The position is located at our Main Street Centre location in Richmond, Virginia and has a hybrid schedule consisting of 3 days in the office (Tuesday, Wednesday, Thursday) and 2 days teleworking (Monday and Friday).

The anticipated hiring salary is commensurate with experience up to $92,000

 

As a member of the Virginia Tax team, you can expect additional benefits such as:

• Job stability and quality of life! Enjoy your work/life balance with flexible schedule options and up to two days of telework per week.
• 12 Paid State holidays on top of vacation, sick, volunteer, and personal leave!
• Comprehensive and affordable health benefits.
• Got student loans? You may be eligible for the Public Service Loan Forgiveness program.
• Participation in the Virginia Retirement System, VA 457 Deferred Comp, and more.

At Virginia Tax…

We are dedicated, resourceful individuals who strive to exceed our customers’ expectations. Not only do we serve the public, we are the public. We are a part of a community that cares about and celebrates each other, who promote opportunities for growth within a stable environment, and support a healthy work-life balance.

What we do matters. So do you.

 

 

Minimum Qualifications

 

Ability to lead functional reviews, manage Change Management requests, and facilitate training for end-users and internal teams

Proven ability to translate complex business needs into General Systems Design (GSD) documents, including detailed business rules and functional specifications

Experience conducting needs assessments to identify deficiencies and recommending optimizations to reduce costs or meet legal or policy requirements

Ability to communicate effectively, both orally and in writing

Ability to facilitate meetings and maintain effective working relationships

Ability to perform systems analysis, project planning, and project management activities to design solutions to complex business problems

Proficiency in Microsoft Office Suite, with an emphasis on creating professional functional design documents in Word and managing data in Excel

 

 

Additional Con