Manager, Leadership Operations & Support (Campus & Experiences)

How You’ll Contribute

The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (called Base Camp), which will be completed in 2026. The public-facing portion of this renovation will be the new National Geographic Museum of Exploration. Components of the new museum will include a state-of-the-art pavilion entrance, auditorium, iconic photo gallery, exhibition space, immersive walk-through attraction, retail, food and beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one-of-a-kind nighttime experience in the courtyard.

In addition to this new on-campus experience, National Geographic Society has existing businesses of touring speaker series, exhibitions, and immersive experiences that will be growing and expanding. The departments that are responsible for the development, production, operations, marketing and profitability of these products are a part of the Campus & Experiences Division.

How You Will Contribute

The Manager, Leadership Support & Operations (Campus & Experiences) is a strategic and operational role that ensures smooth and efficient execution of centralized administrative functions across the Campus and Experiences (C&E) Division. This position reports to the Chief of Staff and plays a critical role in tracking deliverables, supporting division leadership through project management and administrative support.

This role requires strong organizational and communication skills, a service-oriented mindset, and the ability to manage projects, processes, and relationships across multiple teams and stakeholders.

Your Impact

Your Responsibilities

Division-wide Project Management (40%)

• Support the tracking of deliverables and deadlines for the Chief Campus & Experiences Officer for division-wide projects and initiatives

• Regularly audit and maintain of a centralized project management tool, Monday.com ensuring that team members maintain accurate data and record keeping of their projects, deadlines, and deliverables, proactively surfacing risks and needs; flag areas of concern

• Serve as project management support for various division projects and activities as needed 

Strategic Support to Division Leadership (30%)

• Partner with the Chief of Staff and Chief Campus and Experiences Officer and other senior leaders to advance strategic priorities through coordination, research, and logistical support

• Prepare internal presentations, reports, and updates related to divisional operations and cross-departmental partnerships

• Assist with planning and execution of key leadership meetings, retreats, and organizational events as needed

• Support calendaring and schedule planning and tracking of preparatory materials

• Contribute to division culture initiatives, including support of new communications and training channels

Internal Collaboration and Task Tracking (15%)

• Serve as the primary C&E liaison to the Advancement Division, to ensure that all relevant division stakeholders appropriately contribute to planning for museum spaces and signage, exhibition sponsorships for the museum and traveling exhibitions, public programming and NG Live events, as well as retail and marketing integration

• Track and manage C&E’s deliverables associated Advancement-led initiatives

• Support the development of materials that highlight C&E programs, impact, and opportunities for philanthropic support

Division-wide Administrative Support (15%)

• Support and coordinate key administrative processes across the division.

• Develop and maintain centralized data systems and templates to ensure consistency and efficiency in operations.

• Support compliance with organizational policies and procedures in collaboration with  Finance, Legal, and HR partners.

• Serve as a resource for C&E staff on administrative processes and tools, and train others as needed.

What You’ll Bring

Educational Background

Bachelor’s degree required.

Minimum Years and Type of Experience

• 5+ years of relevant experience, with some experience working in a non-profi