National Account Manager-Healthcare Sector

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

ABOUT THE ROLE

The National Account Manager for the Healthcare segment plays a critical role in accelerating SC Johnson Professional’s growth across some of the most complex and influential healthcare organizations in the U.S. This role is responsible for developing and executing strategic national account plans, cultivating executive‑level relationships, and expanding SC Johnson Professional’s presence within large, multi‑site healthcare systems.

As a trusted partner to key healthcare customers, you will lead high‑impact sales initiatives that drive both new business acquisition and long‑term account growth. You will own the strategy and execution for major healthcare accounts, from identifying and converting new opportunities to negotiating national contracts and ensuring sustained customer satisfaction. Success in this role requires balancing a hunter mentality with strong relationship management, translating customer needs into value‑driven solutions that support safer, healthier care environments.

Working closely with cross‑functional teams, the National Account Manager will align SC Johnson Professional’s portfolio with customer priorities, influence decision‑makers at the highest levels, and help shape the company’s healthcare go‑to‑market strategy. This position reports to the Director of National Accounts and offers the opportunity to make a meaningful impact in a growing, purpose‑driven business while building enduring partnerships across the healthcare landscape.

* This is a remote Sales role that can be located anywhere is the United States, preferably in AZ, CO, NV, CA, or TX.  *This role will be known internally as Manager, Sales Account Management

KEY RESPONSIBILITIES

Strategic Account Management:

• Develop, implement, and track strategic sales plans and initiatives to meet defined goals within a defined book of healthcare business

• Build and maintain strong relationships with key decision-makers across the respective healthcare end users, GPOs, and distributor partners

• Negotiate contracts including pricing, terms, and service agreements

• Conduct Quarterly Business Reviews (QBRs) and Joint Business Planning (JBP) sessions with key healthcare accounts as well as key distributor partners, ensuring alignment to business goals and performance metrics

• Resolve customer issues promptly and effectively

• Ensure long-term customer satisfaction, increase customer retention and mitigate churn

• Accurate & complete customer relationship management (CRM) Updates

Sales & Revenue Growth:

• Drive new business development efforts to support top-line growth, including identifying and securing new healthcare opportunities

• Monitor market, category, segment, and competitive trends and activity to inform and adjust strategic initiatives

• Oversee sales forecasts, budgets, and key performance metrics

• Consistently achieve or exceed targeted sales, delivered profit margin, and functional expense goals

Collaboration:

• Coordinate with marketing, product development, supply chain/demand planning and sales operations to ensure brand consistency, accurate forecasting, and service excellence

• Partner with Field Sales and National Distribution to secure and execute new business conversions

• Enable Field Sales team to execute the national/headquarter strategy or new business conversion plans through clearly defined process, expectations, and targeted training and communication

• Represent the company at key trade shows and customer meetings

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor's degree with 5+ years of sales experience within the Janitorial & Sanitation (JanSan) industry, including 2+ years of focused experience in the Healthcare segment

• Qualified candidates must be legally authorized to work in the United Stat