AEN Field Operations Specialist (Human Resources) - East

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

PURPOSE STATEMENT

The AEN Field Operations Specialist partners with ESO to provide day to day HR consultative services to Associates and Management. They will also partner closely with the Manufacturing Site People Pillar Owners with an emphasis on associate and labor relations escalated from the ESO as well as investigations.

 

This position will also assist with developing, implementing, and coordinating policies, procedures and programs for the following areas:  associate/ labor relations, worker’s compensation, recruitment, wage and salary administration, benefit plan administration, associate services, human resources planning, equal employment and affirmative action as necessary in coordination with ESO.

KEY ACCOUNTABILITIES/OUTCOMES

• HR point of contact for associate issues or concerns that may arise after ESO in-take.    
• Supports associate engagement strategies.
• Handles coordination of associate disciplinary actions for attendance.
• Contact for associate concerns, questions; supports associate in determining resolution.
• Supports and/or assists in setting strategic objectives under the direction of the Manufacturing Site People Pillar Owner.    
• Supports all TPM Pillars, including the People Pillar.
• Responsible for communication of new hires to leadership, departments and associates.
• Manages temporary associate pool, including temporary to hire process.
• Union plants - Assists leadership with the investigation and response for first step of the grievance process.  May be responsible for tracking grievances.
• Non-union plants  - Assists with union avoidance strategies and activities    
• Maintain Job Descriptions for existing and new positions.
• Facilitate local wage surveys to keep abreast of local wages.
• Supports the Moments that Matter.    
• Assists with ensuring headcount is correct for each department and aligned in AC.    
• Administers local hourly attendance practices and notifies leaders when corrective actions are needed.
• Updates and/or supports leaders in updating the HRIS system for associate pay changes, department, and position changes.    
• Manages associate leave of absence communication with leaders.
• Serves as Wellness champion.
• Assists during annual Open Enrollment process.
• Responsible for local digital communication boards and support communication coordinator
• Submits invoices for associate related purchases and recruiting costs.
• GEM (associate recognition program) Champion.
• Facilitates exit interviews for Band 0 & 1 associates

KNOWLEDGE/SKILLS/EXPERIENCE

• Bachelor’s degree in Human Resources, Industrial Relations, or related field required or equivalent working experience
• Sound knowledge of all phases of Human Resources gained thru a minimum of 3 years of experience as a generalist in a manufacturing or warehouse environment.
• Coaching and consulting skills with demonstrated record of problem solving and diagnosis skills
• Solid communication skills (verbal, written and listening)
• Understanding of human resource processes and knowledge (i.e. Employment Law, Recruitment, Selection, and Retention, Associate Relations, Compensation).
• Demonstrated ability to achieve results through influence
• Strong computer skills including Microsoft Office Suite
• Ability to handle confidential information
• Up to 50% travel
   

 

COMPENSATION

 

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

 

Annual Range/Hourly Rate

$60,945.00 - $82,455.00

 

 

 

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of