Residential Coordinator

Job Description:

Location: Trenton, MO

Employment Type: Full-time

Shift: Monday – Friday, 8:00 A.M. – 5:00 P.M.

Job Summary

Are you a compassionate and experienced behavioral health professional with a passion for leadership and team development? Join our team at Preferred Family Healthcare as a Residential Coordinator!

In this role, you will lead the recruitment, hiring, training, and supervision of Behavioral Health Technicians (BHTs), ensuring a safe and therapeutic environment for clients. You’ll play a key role in maintaining program standards, supporting staff development, and promoting effective communication across the treatment team.

Our ideal candidate has a strong understanding of behavioral health principles, supervisory experience, and a commitment to excellence in client care.

Position Perks & Benefits

• 29 Days of PTO

• Eligibility for HRSA Loan Repayment (subject to requirements)

• Health, Dental, Vision, and Life Insurance

• Competitive 401(k) Retirement Savings Plan – up to 5% match

• Company-paid Basic Life Insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement

Key Responsibilities

• Perform technician duties under supervision of the Program Director or designee

• Oversee daily client activities and ensure compliance with program rules

• Assist with client orientation regarding program rules and rights

• Schedule BHTs and ensure adequate staffing coverage

• Interview, hire, and train new BHT staff

• Monitor staff training compliance and track progress via Relias Learning

• Develop individualized training plans and conduct supervision meetings

• Maintain documentation in compliance with CARF, state regulations, and company policies

• Lead monthly staff meetings and trainings

• Oversee UA and medication management procedures

• Support staff in facilitating educational groups and maintaining documentation

• Participate in treatment team meetings and clinical staffings

• Promote communication between BHTs and the treatment team

• Demonstrate commitment to organizational goals

• Perform other duties as assigned

Education and/or Experience Qualifications

• Bachelor’s degree in social work, counseling, psychology, psychiatric nursing, or related field; OR

• High school diploma and two (2) years of experience in behavioral health, including one (1) year in a supervisory role

Required License/Certification

• Valid driver’s license, acceptable driving record, and current auto insurance

• Completion of detoxification training (as applicable) within 3 months of employment

• Behavioral Management training within 30 days of hire:

  -CPI for Residential programs

-Peaceful Intervention or Verbal De-escalation for Outpatient programs

• Medication Administration training within 30 days of hire (not required for Outpatient programs)

• Completion of 36 hours of training within a two-year period per 9 CSR 10-7.110 E 1

Additional Qualifications

• Strong understanding of behavioral health principles and treatment modalities

• Familiarity with program policies and applicable regulations

• Effective verbal and written communication skills

• Ability to lead, coordinate, and evaluate program services

• Commitment to team collaboration and continuous improvement

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedica