Consultant, Business Insights (Personal Lines Insurance)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This opening can be filled in a remote/work-from-home (WFH) capacity or in one of our offices.  Ideally, work hours will align to Eastern or Central time zones.

This Business Insights Consultant will join the Personal Lines Business Insights team, primarily focusing on:

• Analysis & Portfolio Management:  Support proactive monitoring and detection of risks/opportunities in top/bottom line performance of Personal Umbrella, Dwelling Fire, and Powersports products.   
• Data:  Perform data extraction, manipulation, and curation (via SQL/Python/Databricks) needed to support analysis and portfolio management of Personal Umbrella, Dwelling Fire, and Powersports products. 
• Proactive Communication:  Communication to business partners of risks/opportunities in trend.  Work with the business to inform tactics and strategies based on emerging trends. 
• Connection to Broader Strategies:  Leverage insights respective to Personal Umbrella, Dwelling Fire, and Powersports products to inform broader Protector analysis and direction. 
• Reporting:  Supports core reporting.  Will create linkages to existing, broader reports to heighten the awareness of Personal Lines Product Performance. 

Successful candidates must have the ability to analyze data, identify insights and generate recommendations, collaborating with the business to drive action-oriented implementation.

Prior experience within Insurance, Financial Services, or a related industry is highly preferred though not required. 

Compensation Grade: G4

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Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Consultant, Business Insights, you’ll extract data to obtain knowledge and insights, manipulate internal and external data through R/SAS/SQL/Python, perform diagnostic and inferential analysis, investigate complex business concerns using data and statistical techniques, apply analysis or visualization techniques, build forecasts and/or projections of possible business futures and benefits, and communicate key findings to business partners. Your focus will be to maximize insight gained from internal and external data to ensure that business partners are making decisions in an optimally informed way.

Job Description

Key Responsibilities:

• Applies substantive business expertise to render insights and forecast/project on extracted data sets to craft, package and communicate actional insights and recommendations to business partners.

• Builds and maintains relationships and serves as a trusted business advisor to clients, internal risk partners and other stakeholders. Cultivates partnerships across the company to ensure methodologies and assumptions align with corporate practices.

• Participates in the development of scope, risk/control matrix, project timelines and assignments. Responsible for effectively synthesizing own project work and the work of team members. Work may span more than one project or focus area.

• Leverages statistical inferencing when conducting analysis. Communicates significance in findings when working with business partners. Utilizes appropriate visualization techniques as needed.

• Collaborates with leaders to develop strategies for the business unit. Consults with business to understand, align, and deliver work that supports business objectives and priorities.

• Determines appropriate information and data to be shared with customers. Shares financial and operational analyses with appropriate area of the company as assigned. Responsible for building business intelligence applications using R/Python/SQL/SAS/T