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Associate Director of Digital Experience Solutions (DES) Architecture

In support of our vision to create best-in-class digital products that inspires better health and creates simple, personalized and connected experiences for our healthcare customers, we are embarked on the key strategic journeys to align our technology strategy to business goals, and to enable effectiveness and efficiency of technology decisions.

The Associate Director of Digital Experience Solutions (DES) Architecture is a highly visible role that will influence key strategic decisions for the DES organization and support the vision and strategic intent for Omni Channel Digital portfolio. This role requires a solid understanding of how organization capabilities interrelate across department(s). You will solve for the technology challenges around delivering omni-channel experiences and next generation AI/ML driven recommendation engines helping our members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences.

Responsibilities include, but not limited to:

• Influence the organization and work independently with senior business and Information Technology leaders and executives while acting as a mentor and role model.
• Advise multiple areas; make recommendations to senior executives on matters of significance.
• Provide strategic advice and guidance to segment and enterprise platform teams.
• Lead a team of highly specialized Solution Architects, Cloud Architects, and DevOps experts.
• Consult with cross department teams to build digital, omni-channel experiences following MACH (Microservices, API First, Cloud Native and Headless) architectural pattern.
• Build highly scalable, secure microservices in a cloud agnostic way
• Provide thought leadership to challenge/influence all levels across the organization to rethink routine, embrace cloud and modern engineering practices including agile adoption to provide highly resilient  integrated experiences.
• Create and maintain documentation of all architecture design and analysis work.
• Contribute to the creation of governing principles to guide Omni-Channel and Digital Experience decision making.
• Skills and knowledge must span multiple architecture domains (e.g., Business Architecture, Application/Solution Architecture, Technical/Infrastructure Architecture & Information/Data Architecture) to ensure balanced full stack engineering solutions.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 10+ years of IT experience
• 8+ years of progressive information technology experience directly related to architecture/engineering, information security, or other specialized technology field
• 3+ years of experience building world class digital experiences (across web & mobile; including front-end development, back-end development, integrations, network and hosting management, user experience, and back-end server management.)
• 3+ years of people management experience, leading by engagement, empowerment, continuous feedback, and coaching
• Strong expertise in building omni-channel experiences following MACH (Microservices, API First, Cloud Native and Headless) architectural pattern.
• Demonstrated experience in hands-on software development and solution architecture
• Hands-on experience in a public Cloud environment or Cloud transformation
• Demonstrated success in a matrix-managed, cross-functional, and collaborative organization
• Prior experience managing large multi-technology teams and being responsible for the execution KPIs, OKRs and timelines
• Passionate about both healthcare and enterprise architecture practices
• Knowledge of the quality-centric culture and principles
• Ability to communicate to both very technical audiences as well as presenting complex technical designs to senior leadership

Preferred Qualifications

• Master’s degree in IT-relevant discipline
• Highly preferred any Cloud specialist certification
• Familiar with application and workload dependencies, architecture, and service level requirements
• Understanding of project and program management standards and methods
• Experience with Adobe Experience Platform (AEM, AJO, CJA, RT CDP) or similar tech stack
• Data engineering background is a plus

Use your skills to make an impact
 

Why Humana?  

You'll experience the following perks as a full-time Humana employee:

Humana offers a variety of benefits to promote the best health and well-being of our employees and