Sr. Strategic Product Planning Manager

At Zelis, we Get Stuff Done. So, let’s get to it! 

  

A Little About Us 

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

  

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Member Engagement & Transparency Business Unit at Zelis is seeking a highly strategic and operationally focused leader to drive product planning, governance, and cross-functional coordination across the organization. Reporting to the VP of Operations & Product Readiness, this role will play a critical part in orchestrating the annual capital planning process, supporting long-range product planning, and ensuring alignment between product strategy and investment priorities.  

This individual will partner closely with Product leadership across the business unit to coordinate strategic operating plans (SOPs), business cases, and investment proposals that support annual and multi-year planning cycles. The role requires strong organizational leadership, executive communication skills, and the ability to drive accountability across a complex, matrixed environment.  

The ideal candidate brings a combination of product operations, strategic planning, program management, and financial planning coordination experience. They will serve as a trusted operational partner to Product leadership, ensuring planning processes are executed effectively, deadlines are met, and business initiatives align with organizational priorities.  

What You'll Do:

Strategic Planning & Capital Planning  

• Lead and coordinate the annual capital planning process across the Member Engagement & Transparency Product organization  

• Partner with Product leaders to develop and consolidate strategic operating plans (SOPs) that support annual investment planning and long-range product strategies  

• Ensure product-level business cases, investment proposals, and planning materials are complete, aligned, and submitted within established timelines  

• Review strategic operating plans and business cases for alignment with organizational objectives, portfolio strategy, customer needs, and financial goals  

• Facilitate planning discussions with Product, Finance, Operations, and Executive Leadership to support prioritization and investment decisions  

• Support development and maintenance of long-range product planning frameworks and portfolio roadmaps  

• Identify risks, dependencies, and tradeoffs across planning initiatives and proactively drive resolution strategies  

 

Product Operations & Governance  

• Establish operational rhythms, governance processes, and planning cadences across the Product organization in support of Strategic Planning  

• Drive accountability across Product teams to ensure planning milestones, deliverables, and approvals are completed on time  

• Develop standardized templates, reporting mechanisms, and planning processes to improve consistency and transparency across the organization  

• Partner with Product leadership to track strategic