Executive Assistant - ETS Strategy and Planning

The Executive Assistant serves as a coordination resource within Enterprise Technology & Security (ETS) Strategy and Planning, supporting the planning, execution, and tracking of key initiatives across ETS and the broader corporate environment. This role helps organize activities, maintain visibility into deliverables, risks, dependencies, and process improvement efforts, prepare for meetings, and coordinate timely follow-up with internal teams, leadership, vendors, and other stakeholders. Working closely with the Vice President and other ETS leaders, the Executive Assistant helps maximize time and focus by aligning work with top organizational priorities. The Executive Assistant is a proactive, detail-oriented professional who helps ensure projects are organized, aligned to business priorities, and delivered effectively and efficiently.

Core Responsibilities

• Provide sophisticated calendar management. Prioritize inquiries and requests while troubleshooting conflicts; utilize judgments and recommendations to ensure efficient time management.
• Act as a strategic operations liaison across senior leadership, regulators, partners, and vendorsdriving alignment, managing executive outreach, and ensuring seamless coordination across internal and external ecosystems.
• Coordinate project activities and reporting by maintaining schedules, dashboards, documentation, and status updates; supporting stakeholder collaboration; and leveraging Microsoft 365/Copilot tools to improve productivity and organization.
• Operate as a force multiplier for the executive team by maintaining real-time visibility into priorities, initiatives, and risksanticipating needs, enabling decision readiness, and ensuring disciplined follow-through on commitments.
• Own digital information management and knowledge systems, ensuring secure, structured, and AI-searchable access to critical documents, communications, and executive materials.
• Drive prioritization and intake governance by triaging requests, managing sensitive communications, and ensuring executive focus remains aligned to strategic outcomes.
• Strengthen executive office operations through effective stakeholder management, deadline discipline, and the ability to navigate ambiguity across competing priorities.
• Act as a trusted steward of sensitive information, exercising exceptional judgment, discretion, and professionalism while enabling fast, informed decision-making.
• Continuously enhance ways of working by adopting modern tools (Copilot, automation, collaboration platforms), improving processes, and identifying opportunities to increase efficiency and effectiveness.

Required Education/Experience

• Bachelor's Degree and 3 years of experience supporting Senior Management, or
• Associate's Degree and 4 years of experience supporting Senior Management, or
• High School Diploma/GED and 5 years of experience supporting Senior Management.

Relevant Work Experience

• Advanced digital and AI proficiency, including expert use of Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint) and AI tools such as Copilot to enhance productivity, automate workflows, and generate high-quality outputs, required.
• Strong systems and technology acumen, with working knowledge of enterprise platforms (e.g., Oracle) and communication technologies, enabling effective navigation of complex IT environments, required.
• Ability to efficiently retrieve, interpret, and relay messages from email, Microsoft Teams, and phone communications, and respond as appropriate, required.
• Exhibit a conscientious work ethic with strong presentation and interpersonal skills, required.
• Be flexible with work hours to address time-sensitive business and system needs, required.
• Exceptional written and verbal communication skills, including the ability to draft, edit, and deliver executive- and board-ready materials with clarity, precision, and impact, required.
• High attention to detail with forward-looking mindset, demonstrating the ability to anticipate needs, proactively plan, and prioritize competing deliverables in a fast-paced environment, required.
• Must be a self-starter and have the ability to multi-task and handle changing priorities, required.
• Must be able to exercise independent judgement and discretion in the coordination of meetings, reports and information while maintaining a strict level of confidentiality, required.
• Experience supporting a VP, SVP, President or C-level executive, preferred.

Skills and Abilities

• Strong written and verbal communication skills
• Excellent organizational skills
• Well organized, detail oriented and flexible to handle multiple assignments
• Possesses flexibility to work in a fast paced, dynamic environment

Licenses and Ce