Global Product Owner – Colleague Assistant

Role Description

The Global Product Owner for the Colleague Assistant (HR Domain) leads the strategic direction, delivery, and ongoing enhancement of the Colleague Assistant across 70+ markets. This role is accountable for ensuring the product achieves business objectives, drives global adoption, and delivers measurable value to the organization.

KEY RESPONSIBILIITIES

End-to-End Accountability

• Own the business case and continuously refine the value proposition for the Colleague Assistant (HR Domain).
• Establish, track, and report on KPIs to measure product success, adoption, and impact.
• Ensure delivery outcomes align with business goals, maintaining accountability from ideation to value realization.

Vision & Roadmap

• Develop and articulate a compelling product vision aligned with HR and organizational strategy.
• Create and maintain a strategic roadmap for global rollout, enhancement, and scalability.
• Engage stakeholders to ensure roadmap priorities reflect business needs and market trends.

Product Delivery & Adoption

• Oversee all phases of product delivery, from development to launch and post-launch support.
• Drive product adoption through change management, training, and stakeholder engagement.
• Monitor colleague feedback and usage data to inform ongoing improvements and maximize value realization.

Requirements & Enhancements

• Manage and prioritize product requirements in collaboration with HR, ZTD, and business partners.
• Maintain a backlog of enhancements and new features, balancing global consistency with local needs.
• Facilitate agile huddles and ensure clear, actionable requirements for development teams.

Stakeholder Management

• Serve as the primary point of contact for HR, business leaders, and technical teams regarding the HR Digital Assistant.
• Build strong relationships with global and local stakeholders to ensure alignment and support.
• Communicate progress, risks, and delivered value to executive sponsors and other key stakeholders.

Continuous Improvement

• Leverage analytics and market insights to identify opportunities for product optimization.
• Ensure the Colleague Assistant (HR Domain) evolves to meet changing business, regulatory, and user needs.
• Champion a culture of innovation and excellence within the product team.

REQUIRED COMPETENCIES

• Customer/Employee Experience Design: Expertise in designing and optimizing digital journeys that drive engagement and satisfaction.
• Knowledge Management: Experience implementing standard approaches for knowledge management.
• Agile Product Ownership: Proven ability to write user stories, manage backlogs, and facilitate Agile ceremonies.
• Global & Multilingual Experience: Track record of delivering products across international markets and languages.
• Cross-Functional Collaboration: Strong ability to influence and align stakeholders in a complex, matrixed organization.
• Interpersonal & Communication Skills: Excellent verbal and written communication skills for technical and non-technical audiences.

REQUIRED EXPERIENCE

• Minimum 8-10  years of progressive experience in product management, product ownership, and/or HR technology leadership roles.
• Demonstrated experience delivering digital HR products or platforms at scale, ideally within a global, multi-market environment.
• Proven track record of driving successful product launches and adoption in large organizations.
• Experience working in Agile/Scrum environments, including backlog management and facilitation of Agile ceremonies.
• Prior exposure to HR systems (e.g., Workday, SuccessFactors, ServiceNow) or digital assistants is highly desirable.

REQUIRED SKILL SETS

• Strategic thinking with the ability to translate business goals into actionable product roadmaps.
• Strong analytical