Partner Account Director

Locations: AZ, CA, CO, DC, FL, GA, IL, MD, MI, MN, NC, NJ, NM, NV, NY, OR, PA, TN, TX, UT, VA, WA, WI

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible.

The Partner Account Director wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Account Director is responsible for achieving sales, profitability, and partner recruitment objectives. The Channel Account Director represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused in a partner vertical market.

Key Responsibilities

• Establishes productive, professional relationships with key personnel in assigned partner accounts
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis
• Sells through partner organizations to end users in coordination with partner sales resources
• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
• Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel
• Ensures partner compliance with partner agreements
• Drives adoption of company programs among assigned partners
• Proactively recruits new qualifying partners

Essential Requirements

• Attributes: Creative thinker, problem solver, self-motivated, competitive, positive attitude, team player, accountable, reliable, consistent, strong work ethic, focused, organized, process-driven, and a strong drive for results
• Strong time management skills
• Strong verbal and written communication skills
• Strong presentation skills using PowerPoint and web conferencing
• Knowledge of cloud software services
• Security, fraud prevention, token authentication, and telephony knowledge is a plus
• Knowledge of and relationships with customers in CPaaS, social networking, cloud services, online payment companies, online gaming, domain registrars, lead generation, eCommerce, fraud prevention, online advertising, directory services, web portals, and education a plus

About the Role: 

We consider many different factors to determine your compensation package at Telesign. We assess your specific job family, level, relevant skills, experience, location and other special trainings, experiences, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. Telesign’s good faith estimate for this position is $126,200 - $216,300 + bonus + benefits. This range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. Telesign is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites such as flexible working environment, fitness reimbursements, Grubhub gift certificates, and a year-long MasterClass subscription, just to name a few.

About Telesign

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.  

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better com