Senior Product Manager

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast-growing, dynamic business with a global customer base and team.

Reporting to the CPO, our Senior Product Manager will:

Job Description:

·              Build and launch successful products in a SaaS B2B software company,  working directly with and influencing/inspiring enterprise customers, and serving multiple user and business personas

·             Own the delivery of the strategic product direction based on clear commercial rationale and robust insights

·             Coordinate feature launches, including orchestrating testing, documentation, training rollout sequencing, customer communication, and adoption measurement

·             Generate, gather, and organize ideas for features and improvements for the product, prioritize feature requests, and maintain part of the roadmap

·             Design product enhancements and communicate designs orally, through diagrams, and through appropriate product artifacts

·             Demonstrate success producing product management artifacts such as opportunity briefs, prioritized roadmaps, product specs, user stories, wireframes, and customer-facing docs

·             Achieve stretch goals in innovative and fast-paced cross functional teams

·             Understand technical elements and communicate them to those who don’t

·             Lead, motivate and develop engineering & design team members

·             Demonstrate strong leadership and proven ability to operate successfully in a collaborative, matrixed global organizational structure

·             Follow industry trends through exploring complementary products, meeting with partners, and investigating innovative technologies

·             Contribute to company-level product planning by developing concepts into specs, evaluating them, and participating as we expand on our strategic product roadmap

·             Work with product research to conduct data gathering, competitive reviews, customer analysis, market-sizing as required

·             Perform any other duties within the scope of the key responsibilities as directed

Requirements

·             5+ years of SaaS product management experience building enterprise products

·             Proven track record of successfully bringing products to market & delivering product features that are aligned with company goals and strategy

·             Expertise in driving product development processes using agile methodologies

·             Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro

·             Strong understanding of user-centered design principles, experience working closely with design and UX teams, and proven ability to create exceptional user experiences

·             Strong track record of driving successful product launches within strict timelines

·             Ability to dig into business or technical problems and find pragmatic solutions

·             Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel

·             A profound understanding of product lifecycle management, user experience design, and market analysis

·             Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes

·             Working experience in creating, prioritizing and recommending epics and features

·             Ability to work in a remote environment – travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions

·             Working knowledge of application performance and analytics

·             Experience researching, defining and documenting market, product and platform requirements

·             Strong understanding of customer needs, pain points, and experience with similar technologies

·             Track project progress and initiatives in alignment with the roadmap

·             Exposure to the legal industry (working with lawyers and law firms) is an added bonus

Specification:

·             Strong collaboration skills, able to