HR Generalist / Consultant - Japanese bilingual

About Pasona N A, Inc.

Our Philosophy

Based on our philosophy at the Pasona Group of solving the problems that society faces, our mission at Pasona N A is to support customers and job seekers in finding success in the U.S. Our goal is to be partners in the success of both companies that are expanding into the U.S. as well as job seekers. We feel a determination and sense of duty and are not afraid of taking on any challenge in order to achieve our goal.

The Job Description identifies the essential job functions and skills needed by the person or persons assigned to this position.  These functions and skills are not intended to be a complete and exhaustive list of all the responsibilities, functions, and skills required. The information contained in this job description is subject to change at the company’s discretion and should in no way be construed as being an employment contract.

(1)  Job Summary

This position is primarily responsible for performing general human resources duties for the Company. Job duties include handling office administrative duties as assigned.  This position is also responsible for providing day-to-day guidance and instructions to Human Resources Associates.

(2)  Essential Job Functions

1.    Performs general HR related duties - By processing full-cycle HR Generalist duties, including (but not limited to) recruiting, onboarding, accurately processing payroll and benefits administration, recordkeeping, ensuring compliance with laws and regulations, managing vendors and partners, handling employee relations, overseeing performance management and improvement, and facilitating offboarding. By effectively communicating with management and employees, understanding their needs and requirements, and serving as a bridge between stakeholders as HRBP.

2.    Vendor relations and managements – by understanding existing relationships and improve relationships with vendors such as travel agencies, building management, IT/Phone vendors, and other potential companies or individuals.

3.    Implements and improves HR policies and programs - by administering HR policies and programs; by identifying problems with existing procedures; and by providing management with recommendations for improvement.

4.    Performs HR related administrative duties - by maintaining and filing HR related documents in an appropriate manner; and by performing other HR related administrative duties as assigned.

5.    Provides day-to-day guidance and instructions to the HR Administrator(s) and the Associate(s) - by reviewing work executed by the HR Administrator(s) and the Associate(s); by reviewing the progress of projects; by keeping abreast of the progress of the project in collaboration with the division manager; by providing support in improving the HR Administrator(s)’ and the Associate(s)’ techniques; and by answering questions from the HR Administrator(s) and the Associate(s).

6.    Communicates with Supervisor - by reporting the progress of the HR projects for each assigned client; by reporting updates, arising issues and prospects of projects; by receiving feedback and acting on the feedback; and by seeking advice for any job related issue; by reporting improvements and concerns regarding the junior level division staff; and by reporting all irregular issues and problems to management for solution.

7.    Performs special projects and other miscellaneous duties - by taking an initiative in accordance with the corporate objectives; and by performing tasks/Client projects assigned by manager and other senior management.  

8.    Complies with company policies, rules and procedures - by reading, understanding, and abiding by the employee handbook and other company policies; by cooperating with the company’s administrative requests; by following procedures as set by the company; and by providing assistance creating or updating procedural manuals.

9.   Administrative & recordkeeping activities – Accurately report and maintain up-to-date records of hours spent on services and projects in timekeeping systems for project billing and resource management purposes. Utilize tools and systems to administer necessary reporting and tracking required for services and HR.

(3) Expected Performance Outcome

1.    Dependability – is consistently at work and on time, follows instructions, responds to direction and solicits feedback to improv