Sr. Analyst-Epic Hospital Billing

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Job Summary

Summary 
The Sr. Application Analyst has primary responsibility for design, build, testing, validation, and ongoing support of Epic HB applications in Revenue Cycle Apps Workflow.  They are responsible for obtaining and maintaining in-depth knowledge of application functionality, and acquiring knowledge of the operational/revenue workflows to be implemented on the system.  Jointly with each other and with the department representatives, they design a future-state workflow and build the system to support the new workflow.  They work with each other in workgroups, and across interdisciplinary workgroups, to accomplish these goals as a team.

What you do?

• Provide Epic product function, design, and build expertise and experience needed for successful product implementation.
• Serve as the primary resource dedicated to application design, validation, and build within assigned area. Assesses current state, designs and implements future-state workflows by interacting with department representatives to analyze business/operational needs, and translates these into proper system configuration.
• Provide demonstration of system functionality creates and submits regular status reports to immediate Lead Analyst/Project Manager/IT Leadership as assigned. Coordinate/facilitate organizational meetings and attends weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates.
• Develop, support, and maintain documentation and procedures as needed and provides training to other IT staff and user clients as appropriate.
• Troubleshoot problems identified by team members and end-users, analyzes and coordinates system changes, and implements approved changes based on customer-designated priorities.
• Review and test build and new releases/enhancements prior to implementing in the production environment, and maintain established guidelines related to build standards (logs/tracks issues, naming and numbering conventions, build trackers etc.) and Change Control processes.
• Collaborate with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented, and assists with training of end-users on proper use of the system.
• Contribute to preparation of testing scripts, performs unit/system/integrated testing tasks in a structured manner, and appropriately documents test results.
• Provide expertise and experience to the development of activation plans, application activation tasks, and production environment readiness.
• Provide on-site support as needed during Go-live/Downtime events.

Qualifications

• Bachelors degree in Information Systems, Computer Science, Business Administration or related field preferred.
• Strong experience in Epic Hospital Billing build/configuration/workflows.
• With Bachelor's: 4 or more years job related experience in information technology or healthcare. With Associate's or two years college level course work: 6 or more years.
• Epic Resolute Hospital Billing certification

#Resolute #Epic certification

While this position could be remote, we’re only able to hire candidates who reside in Georgia, Texas, Tennessee, North Carolina, Florida, South Carolina, Michigan, or Colorado.

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety – Adheres to best practices, regulatory sta