Customer Representative Assistant I - Reid State Park - Seasonal - 2571 (23 Weeks)

Location: Georgetown,Maine,United States

CUSTOMER REPRESENTATIVE ASSISTANT I

Opening Date:

May 16, 2024

Closing Date:

May 30, 2024

Location:

Reid State Park

Position #:

01720-2571

Position Type:

Seasonal Full Time - 23 Weeks* 

Class Code:

6508

Grade/Salary:

Grade 05 - $15.00 - $18.06/Hour

*Season: 01720-2571 - 23 Weeks (approximately 04/21/2024 to 09/28/2024)

The Department of Agriculture, Conservation and Forestry, Bureau of Parks and Lands Division, is recruiting to fill a Seasonal Full Time, Customer Representative Assistant I position (23 Weeks), located at Reid State Park.

BRIEF JOB DESCRIPTION: This position meets/greets/assists park visitors in order to provide information about available services and facilities, collect/maintain/protect change fund and income derived from entrance fees and other related services; strictly adhere to Bureau’s cash handling policy; record public use and daily income, maintain toll facilities so they are neat and in good order, secure facilities, radios and equipment as required; attend all mandated training, have a knowledge of all communications procedures and emergency situations as covered in the emergency operating procedures, adhere to all Bureau and State policies; strictly adhere to the Bureau’s uniform policy, and ensure proper steps are taken in an emergency situation by knowing the park emergency operating procedures.

MINIMUM QUALIFICATIONS: Training, education, or experience in office and administrative support work that demonstrates competency in applying a general knowledge of the principles and practices of quality customer service to provide routine reception or reservation services.

LICENSING/REGISTRATION/TRAINING REQUIREMENTS: Some positions may require possession of a valid Class C Maine Motor Vehicle Operator’s License prior to completing permanent status.

For questions specific to the position, please contact the Park Manager, Haylee Parsons, at (207) 371-2303 or by e-mail at Haylee.Parsons@maine.gov

Since many of our parks are seasonal, park staff may not be available to take your call during the early spring months. If you are unable to contact the park manager at a park; please contact Gary Best at (207) 215-6351 or by e-mail at Gary.Best@maine.gov

The following general information pertains to seasonal employment at Maine State Parks: 

• Applicants must be 18 years of age or older (Lifeguards must be 16 or older)
• Applicants must be U.S. Citizens or have legal authority to work in the U.S.
• Housing is provided in the Penobscot River Corridor and the Allagash Wilderness Waterway.
• In general, housing is not available at the other parks.
• Most positions are scheduled to work 40 hours each week, with weekends and some holidays required.
• Parks seasonal positions are required to wear uniforms which are provided by the agency.

A job offer to a new hire is conditional upon verification of credentials, criminal record, and driver’s license check if applicable. Three references must be made available at the interview to include at least one work-related reference. Anyone meeting the minimum qualifications of the position may apply. 

The Department is not responsible for late receipt of applications due to mail service or faxing malfunctions.

HOW TO APPLY: Interested applicants will need to complete and submit an online State of Maine Direct Hire Application, along with a Cover Letter, and detailed Resume at: https://www.maine.gov/nrsc/jobs/index.shtml#acf

Direct Hire Application forms can be obtained by accessing the NRSC website at: https://www.maine.gov/nrsc/jobs/application.shtml 

IF YOU ARE UNABLE TO APPLY ONLINE: Please mail the application materials listed in the "How to Apply" section to: Natural Resources Service Center, c/o Kristin McCamish, 32 Blossom Lane, Marquardt Building, Augusta, ME 04333-0155.

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No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, includ