Job Summary: 

Responsible for performing all or some of the various duties within the Personalized Services Department which may include some or all of the following responsibilities such as simple floral displays, FTD, gift wrapping, Western Union, engraving, sorting/distribution of incoming/outgoing mail packages, stocking/maintaining applicable sales areas, check cashing acceptance/processing of Military Star Card application, acceptance of Military Star Card payments, etc. 

Duties and Responsibilities: 

Performs all or some of the following related duties as assigned. 

FLOWER SHOP 

• Creates or assists in creating floral arrangements such as corsages, table arrangements, bouquets, etc. Advises customer of types of floral arrangements and prices; instructs patrons of the care of fresh cut flowers, potted flowers and plants upon request. -
• Maintains fresh and dry flowers and plants by dusting and watering. Arranges in a neat and orderly manner on the display counters and in a floral area. 
• Assists customer in the selection of plants/fresh flowers, etc. Takes Teleflora (FTD) and special orders from patrons for flowers/plants and maintains necessary documentation. May be required to deliver flowers on base valid license required . 

PERSONALIZED SERVICES 

• Performs personalized services functions, such as gift wrapping, taking orders for personalized stationery, wedding invitations, etc. preparing rental agreements; maintaining pertinent records and logs, and keeping current price sheets of authorized items. Performs engraving functions. Sends, receives and issues Western Union checks. Maintains display area in a clean and orderly manner. 
• Sorts incoming mail for distribution. 
• Processes incoming/outgoing mail in accordance with established procedures and postal regulations. 
• Performs packing service for mailing packages following established procedures. 
• Receives articles to be mailed priority mail, flat rate, express delivery, UPS/FED EX in accordance with established procedures and maintains copy of receipts for reference. 
• Collects, arranges and files a variety of documents/envelopes and maintains documents following established procedures. Maintains number control logs and master lists for PO box rentals, stamp sales ,1583A forms and various logs in connection with all operation functions including Western Union, FTD, engraving, etc. 
• Performs engraving functions, taking orders completing orders. 
• Performs gift-wrapping services. 
• Assists customers in opening Military Star Card accounts. Provides applications and basic program information. Where applicable, may assist customers with questions regarding their accounts ,such as available balances, credit limits, etc. Accepts payments