Regional Director - Prisma Health

We are seeking a dynamic and highly experienced Regional Director to oversee Prisma Health's upstate South Carolina market/region to align the objectives with those of hospitals, lab leadership, and Medical Directorship. The role would be based out of Greenville, SC.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. 

Responsibilities:

• Lead and direct the hospital laboratories within the market to ensure quality results, proper staffing, financial vitality, and foster a team environment

• Ensure adherence and implementation of laboratory policies and procedures for sites within the designated market.

• Work closely with hospital administration and lab leadership in maintaining financial objectives and understand/explain variances of laboratories within the market.

• Ensure laboratories with in the market are performing within established metrics – understand root cause and implement process improvements when necessary

• Partner with Quality and oversee the implementation of new test methods and procedures at hospitals within the market.

• Work closely with Medical Directors, Professional Support Leaders, and Health System Leadership to ensure the laboratories are meeting the expectations of the providers and patients.

• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory managers or corporate operations.

• Maintain compliance with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety and quality of laboratory testing as well as professional conduct.

• Serve as the laboratory liaison and a partner for other health system departments – promote communication and teamwork.

• Ensure effective communication with leadership, clients, corporate operations, as well as direct reports, departmental staff, and inter-departmental staff.

• Assist in budget preparation and expense management for sites within the designated market.

• Promote a culture of process improvement, professional growth, continuous learning.

• Conduct laboratory meetings to ensure communication of laboratory performance, process changes, and to promote a positive interaction between laboratory leaders

• Investigate deviations from established procedures to ensure effective corrective action.

• Maintain a clean and safe work environment.

• Be an available resource to support the team as needed.

Qualifications:

• Bachelor's degree in Biology, Chemistry, Medical Technology or a related life science; advanced degree preferred

• Minimum 5 years of clinical laboratory experience within a supervisory or management role.

• Experience leading a microbiology, anatomic pathology, and clinical pathology dept preferred

• ASCP, AMT, or any other relevant laboratory certifications as MLS or MT

• Proficient in laboratory knowledge and how to effectively manage a clinical laboratory.

• Prior experience in a high volume, large hospital environment

• Familiar with new laboratory instrumentation and equipment automation

• Strong working knowledge of supply chain operations and expense control

• Ability to communicate with a heavy customer focus when working with client leadership

• Previous experience managing multiple locations is highly preferred

• Strong working knowledge of CLIA, CAP and relevant state regulations

• Understanding of laboratory operations as well as policies and procedures

• Proven success in training and developing both technical and non-technical employees

• Strong demonstrated leadership capabilities including: emotional intelligence, excellent listening, verbal and written communication and interpersonal skills; ability to manage the performance of others and provide developmental coaching/feedback and mentoring

• Ability to problem solve and provide solutions under minimal supervis