Luxury Travel Advisor – On-Site

Luxury Travel Advisor – On-Site 

Embark on the next step in your career journey with Direct Travel!  

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!  

The Luxury Travel Advisor will be responsible for providing the successful completion of luxury travel arrangements for Direct Travel Luxury clients.   

This is an in-person position, in our Houston TX, office. 
 

Expedition Expectations 

• Provide full-service travel assistance as it relates the client’s travel including booking airfare, hotels, cruises, tours, sightseeing, travel insurance, and transportation
• Create, edit, and deliver detailed trip proposals and itineraries to clients
• Correspond by phone and/or email with hotels and other suppliers (tour guides, destination management companies, etc.) to check rates and availability
• Research destinations and suppliers to meet client expectations, interests, and budget
• Make and confirm reservations and services and ensure that all details are accurate and comprehensive. Keep up with payments due and submit on client’s behalf. Organize all materials in a detailed, accurate and comprehensive manner and share with clients in a timely manner.
• Finalize and provide pre-departure documentation to clients including their final itineraries, air tickets, travel insurance, and payments.
• Enter and maintain data and book client’s travel in our customer relationship management software Client Base and in our GDS (Sabre).
• Participate in office-meetings with suppliers, attend learning webinars, and attend travel conferences

Passport to Success 

• Sabre experience preferred 
• 5+ years Leisure Industry experience 
• 3+ years Luxury Travel Experience 
• International Travel Experience 
• Self-Driven/Motivated 
• Independent Worker 
• Customer and Sales Focused 
• Social Media Savvy 
• Proficiency in Microsoft Office Software   
• Demonstrated professional customer service skills  
• Capability of maintaining a favorable company image when interfacing with outside sources  
• Proven pursuit of learning and self-development  
• Ability to demonstrate personal and organizational integrity  
• Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility  
• Excellent oral and written communications skills  
• Familiar with Virtuoso  
• Client Base knowledge  
• Must be able to lawfully work within the US and have unrestricted work authorization for US