Senior macOS Application Administrator (REMOTE)

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking a Senior macOS Application Administrator to join our Enterprise Device Engineering team, driving secure, scalable Apple device management across the organization. This role leads the deployment and lifecycle of macOS and iOS platforms using Jamf Pro and Microsoft Intune, while supporting users and maintaining compliance with enterprise standards. You'll collaborate across teams to package software, optimize endpoint workflows, and mentor junior staff.

Location: This position may be remote or hybrid in accordance with company policy.

Duties and Responsibilities:

• Lead the provisioning, deployment, and maintenance of macOS and iOS devices, ensuring secure and efficient onboarding processes.
• Manage and administer Jamf Pro and/or InTune for Apple device lifecycle management, including deployment, configuration, and security enforcement.
• Support users with setup, configuration, security, and ongoing maintenance of Apple devices.
• Maintain accurate inventory of Apple devices and accessories, ensuring proper tracking and documentation.
• Develop and maintain technical documentation, user guides, and training materials for Apple products and endpoint management workflows.
• Administer and optimize Microsoft Intune for managing Windows, iOS/iPadOS, and macOS devices.
• Package and deploy software across all supported platforms, including Azure Virtual Desktop environments.
• Monitor system health, performance, and compliance across platforms, ensuring alignment with enterprise security standards.
• Provide Tier 3 support and mentorship to junior administrators and service desk teams.
• Respond to incoming requests in accordance with SLAs, resolving issues promptly and professionally.

Core Competencies for this position:

• Drives Own Performance – Maintains high levels of interest and enthusiasm, demonstrates professional competence, works with minimal supervision, is self-motivated and reliable
• Collaborates with Others – Works harmoniously within the team and with other groups, offers and receives constructive criticism positively and is customer service oriented
• Values and Ethics – Acts with integrity and honesty, displays high ethical conduct and holds themselves accountable
• Exhibits Flexibility – Adapts behavior and work methods in response to unexpected obstacles or changing demands, works additional hours as needed and is prepared to travel as required
• Solves Problems Creatively – Gathers and analyzes information, uses sound judgment to recommend action and works to eliminate activities that do not add value
• Communicates Effectively – Expresses thoughts clearly to all audiences both verbally and in writing, listens carefully and tactfully provides reasoning for own opinions
• Drives Execution – Organized, detail oriented, manages demands on time, prioritizes effectively, establishes challenging goals and is focused on an appropriate level of detail and quality

Qualifications and Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• 5+ years of experience in enterprise IT administration, with 3+ years focused on macOS and iOS device management.
• Hands-on experience with Jamf Pro and/or Microsoft Intune for Apple device lifecycle management.
• Good understanding of macOS architecture, security, and troubleshooting.
• Experience supporting 100+ macOS systems in a semi-automated environment.
• Familiarity with software packaging, deployment, and patch management.
• Working knowledge of network protocols and enterprise configurations.
• Ability to create and maintain technical documentation