Retail Store Manager

Description

 The primary responsibilities of the Store Manager position include but are not limited to:

• Lead the Customer First Culture in the assigned store
• Conduct weekly management team meetings/monthly store meetings and encourage on-going open communication, feedback and follow-up
• Develop and maintain fully staffed stores with fully trained management team members and sales associates
• Comply with HOP Shops programs, policies and procedures as well as regulatory requirements
• Monitor and analyze business processes and results to profitably achieve store goals
• Observe and evaluate each employee's job performance against mission critical goals
• Connect with the community to establish positive relationships, development and store success
• Assume responsibility for special programs or assignments as needed

The perfect fit for our HOP Shops team would be a person who would create a positive store culture by treating employees fairly and with respect. Additionally, they would be self-motivated, dependable and able to work effectively in a fast-paced environment while maintaining 100% total customer focus.   

Requirements

 Education:

• High School Diploma or equivalent required
• 2-year degree in business related field preferred
• Successful completion of certification testing as needed

Experience:

• 3 years’ experience supervising others preferred
• 3 years’ experience supervising others in a fast food, restaurant, retail or convenience operation preferred

Skills include but are not limited to:

• Strong leadership and managerial skills
• Excellent interpersonal skills
• Strong team building skills
• Strong communication skills, including the ability to communicate verbally to both large and small groups of employees
• Strong analytical skills
• Display a strong understanding and commitment to HOP Shops Corporate Mission, Vision and Total Customer Focus
• Ethical, honest, trustworthy, respectful