Department Manager

Job Title
Department Manager

Job Overview
The primary function of the department manager is to directly manage the day-to-day operations of the department and staff according to company guidelines, while ensuring all deadlines are met.  This role will oversee the safe movement of all goods.  The department manager must be able to adjust and adapt to the changing job priorities and requirements while maintaining a safe and healthy workplace. In this position you must have open communication between all departments and direct reports to maintain a consistent workflow while adhering to all policies and procedures. Other responsibilities include:

• Monitoring the daily operations – implement and enforce the warehouse operational policies and procedures for the department and other operational areas as business dictates; recommend, when necessary, changes in procedures
• Having a cross functional understanding of all areas of the facility
• Continuous review of department structure and personnel changes are needed to ensure optimum utilization of staff  
• Manage the staffing by hitting targeted goals, effective recruitment, training and development of all employees
• Partner with assistant managers to ensure they work with their teams to: 
  • Monitor department work productivity, through daily/weekly reports and recommend any improvements or changes to increase safety, work morale and work efficiency through motivation and encouragement
  • Keep the staff informed of current events and provide updates on department and company initiatives by conducting frequent team meetings
  • Support associate discipline in partnership with HR when counseling employees 
  • Review daily payroll hours
  • Write performance reviews to foster continuous learning, growth and development
• Connect with all partners within the supply chain – delivery, inventory control, stores, merchandising, HR, LP and others as required to support an efficient operation
• Meet customer commitments by focusing on quality and accuracy – minimizing damage of product
• Counsels’ employees on job opportunities, which will enhance their warehouse development and keep staff informed about current events, problems or changes within the department or company as a whole
• Oversee work organized by assistant department managers and leads
• Brief staff through periodic or one-on-one meetings
• On occasion or when necessary, assist in practical “hands-on” work to maintain moral and make sure work is accomplished in a timely manner
• Drive a culture of safety by following all safety policies and ensuring the team maintains the housekeeping standards by providing a clean, safe and organized work environment
• Being committed to support the business as needed through being able to work flexible hours, including holidays/weekends as well as performing additional duties as assigned

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Multi-tasking in a fast-paced warehouse environment and strong organizational skills.
• Focused on executing the tasks assigned by management effectively prioritizing objectives.
• Excellent critical thinking skills with the ability to analyze data, identify trends and create solutions to solve problems.
• Effective computer skills including experience in using a warehouse management system (WMS) – preferably SAP, as well as Microsoft Outlook, Word and Excel.
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.