APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

POSITION SPECIFICS

The Pennsylvania State University seeks an innovative and highly collaborative leader to serve as the Assistant Vice President of Enrollment Management and Executive Director for Student Aid.

This individual will be responsible for providing vision, leadership, direction, and management in ensuring financial aid policies, practices, processes, and programs align with and support the achievement of new and returning enrollment goals related to quality, quantity, and net tuition revenue generation across multiple market segments.

This position reports to the Vice President of Enrollment Management and serves as a member of the Vice President’s leadership group. Essential duties and responsibilities include:

• Lead a staff of 60 in the administration of a comprehensive student financial aid program consisting of federal, state, and institutional financial aid including institutional scholarships, endowments, and grants of approximately $1.5B annually and aligns with achievement of institutional goals and priorities related to access and student success
• Deliver quality, personalized service in all aspects of the administration of financial aid to students, families, and stakeholders
• Ensure that the university has exception-free audits and program reviews by remaining current on all federal and state laws and regulations that pertain to the programs administered by the office. Formulate, implement and/or modify processes and procedures to ensure departmental and university compliance with changing laws and regulations related to federal, state and institutional aid programs.
• Contribute to the accomplishment of enrollment management objectives of the University by developing and recommending data-driven financial aid strategies within the framework of federal, state and institutional regulations that are consistent with those objectives and by administering financial aid, scholarship and student employment programs that support student access and success. Collaborate with Enrollment Management Data Analytics to share and analyze data to meet these objectives.
• Working in partnership with the recently launched Enrollment Services Center, continue to develop, enhance and refine multi-channeled service delivery systems (phone, field, web) that integrate and align people, processes and new and advancing technologies to improve service delivery
• In collaborat