German Customer Service Representatives (Athens - morning shifts)

<p>ManpowerGroup Greece, on behalf of its client, is in search of German-speaking customer support agents.</p><p></p><p>We offer you a job in a company with a modern environment and opportunity for career development.</p><p></p><p>The job is full time and opening hours are <strong>Monday to Sunday (morning shifts).</strong></p><p></p><p><strong>Primary Tasks:</strong></p><ul> <li>Respond and record consumer inquiries/questions raised via inbound calls, mail, and online chat for customers to resolve any issues.</li> <li>Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.</li> <li>Be able to offer recommendations to common problems or FAQs (frequently asked questions)</li> </ul><p><strong>Requirements</strong></p><ul> <li>Customer focus - retain a high level of customer service to clients at all times.</li> <li>Excellent written and verbal communication skills in both German and English (at least C1 level)</li> <li>Very good PC skills</li> <li>Enthusiastic, patient and ease at establishing contact over the phone</li> </ul><p><strong>Benefits</strong></p><ul> <li>Competitive Salary (14 salaries per year).</li> <li>Indefinite Contract with the company.</li> <li>4 Week Training.</li> <li>Career Development Opportunities.</li> <li>Private health and life insurance after first month of employment</li> <li>Rewarding Bonus based on employee performance.</li> <li>Laptop and headsets provided by the company.</li> <li>Working hours <strong>Monday to Sunday, 09:00-19:00 </strong>(that is with hoops: nine to five, ten to six or eleven to seven)</li> </ul>