Security Officer

Primary City/State:

Casa Grande, Arizona

Department Name:

Work Shift:

Varied

Job Category:

Facilities, Environmental Services, and Culinary

Find your path in health care. If you’re looking to leverage your Security Services skills to make a real difference – you belong at Banner Health. Apply today.

Established in 1984, Banner Casa Grande Medical Center is a full-service, non-profit, hospital committed to providing quality health care to the Casa Grande Valley as well as the surrounding areas in a caring and compassionate environment. In addition to providing patient care within its 141 private rooms, there is an impressive lineup of services available at Banner Casa Grande. These services provide the community with more convenient access to the latest procedures and state of the art equipment.

As a security officer you will respond to emergency situations, help to provide safety and security for patients and visitors, you will patrol service areas including the grounds, and provide alarm monitoring and response. This team works 12 hours shifts (for both days and nights), a 18%-night shift differential when you work a minimum of 2 hours in the night shift “window” which is 7pm to 7am.

DAY SHIFTS:

Shift A: (Sun-Wed) Sun - Tues 6 am-6 pm, then ½ Wed 6 am- 12 noon

Shift B: (Wed-Sat) ½ Wed - 12 noon-6pm, then Thur - Sat 6 am-6 pm

NIGHT SHIFTS:

Shift C:(Sun-Wed) Sun - Tues 6pm-6am, then ½ Wed (6 pm- 12 midnight)

Shift D: (Wed-Sat) ½ Wed 12 midnight - 6 am, then Thur - Sat 6pm-6am

•  Night Shift gets 18% differential - (usually about $3+ p/h difference)

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. 

POSITION SUMMARY
This position patrols the facilities and grounds; assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control. Performs assigned security duties promptly and accurately. Works varied assignments and shifts.

CORE FUNCTIONS
1. Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.

2. Responds to all emergency codes for assistance and control. Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment. Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control. Serves as a security subject matter expert.

3. Assists medical staff in restraining and handling troubled/combative patients. Ensures security policies are being followed. Patrols unoccupied areas and sets the alarms when appropriate. Locks and unlocks facility doors at prescribed times. Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department. Releases bodies from the morgue, ensuring that all paperwork is complete. Checks alarms to ensure they are in proper working order. Escorts patients, visitors and employees when required for security purposes. Participates in security lead training designed for staff.

4. Maintains current knowledge of applicable laws and regulations. Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed.

5. Appropriately and effectively utilizes assigned non-lethal weapon according to policy and training.

6. Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors. Maintains an accurate log of all relevant security activities during each shift.

7. Professionally testifies in criminal court, state hearings and review boards when required.

8. Based on area of assignment may assist in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems.

9. Position reports directly to the Security Supervisor, or OIC in their absence. This position interacts internally with staff, physicians, visitors, volunteers and patients. External customers are law enforcement agencies and emergency service agencies. The position is system wide and officers may be assigned to work at any facility as needed