Learning Leader - Claims

Sentry is seeking a Learning Leader – Claims to join our SentryU team! As a Learning Leader, you will manage the learning portfolio, strategy, and solutions support Claims business unit outcomes.

What You'll Do

As a Learning Leader, you will:

• Create and execute a comprehensive role-based, competency-centric learning strategy and curricula and oversee its execution.

• As part of an overarching 70-20-10 strategy, this component will encompass all job levels, home office and field, entry level to senior levels and include technical, business, and professional/management/ leadership competencies.

• Via a formal governance process, partners with segment leadership to determine learning needs/gaps and establish business initiatives and resources, priorities, and goals.

• Ensure the design, development and delivery of programs and solutions to effectively meet/exceed business goals.

• Administer human resource-related activities including timely performance and salary reviews and ensures all subordinates adhere to human resources policies and practices. Select, develop, motivate, and recognize staff.

• Implement and monitor appropriate business metrics to ensure learning initiatives are effective and aligned with business strategy. Monitor and control all related expenses, ensuring cost effective methods are utilized and

• business learning needs are met.

• Seek data and new ideas related to industry trends and thought leadership and provides management with benchmarking information on key competitors’ training strategies and initiatives.

• Facilitate Steering Committee meetings to review and manage the segment’s learning portfolio.

• Promote, formulate, coach and mentor SentryU associate cohort groups including, but not limited to, adjunct faculty, coaches, mentors and subject matter experts.

• Evaluate and select the appropriate vendors and manages the vendor relationships and budget.

What it Takes

• Bachelors Degree or equivalent work experience.

• Minimum of 5 years related work experience.

• Experience in Claims, the assigned business segment.

• Experience linking L&OD initiatives to business outcomes and performance metrics.

• Experience leveraging next generation learning modalities, methodologies and technologies to align with modern learner needs and preferences.

• Demonstrated consulting skills and experience with influencing leadership.

• Increasingly responsible professional learning and development experience, specifically in adult learning and evaluation, preferred.

• Demonstrated public speaking and presentation skills.

• Demonstrated analytical skills with an ability to translate data into insights with practical recommendations.

• Demonstrated leadership, interpersonal and communication skills to work effectively with all levels of the organization.

• Demonstrated planning, project management and organization skills.

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.

• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. 

• Meal Subsidy available for associates who report to an office.

• 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program.

• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off.

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.

• Well-being and Employee Assistance programs.

• Sentry Foundation gift matching program to encourage charitable giving.

About Sentry

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got