Power Grid Operations Resource Specialist

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, January 11, 2026

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At an Area level, the Resource Specialist, supports a diverse Operations team to achieve company objectives and is responsible for the execution of construction, maintenance and restoration activities associated with Customer Delivery and Grid Investment. This position has overall responsibility for the success of meeting project costs, (multi million dollar annual capital & maintenance spend) quality and timeliness through work planning, effective job execution, monitoring crew productivity, prerequisite management, reviewing work plans and job design, material and equipment management, coordination of site and equipment delivery with other departments (both internal and external), crew safety and quality construction audits. Manages these aspects through effective collaboration of all stakeholders working at the designated location(s), as well as others that influence efficient operational excellence. This includes facilitating collaboration sessions with these various groups to review overall performance and trends regarding KPIs. Possesses leadership skills that are effective with Craft and non-Craft employees to support construction, maintenance and restoration activities and drives operational effectiveness of their assigned location(s). Responsible for supporting the execution of the work to meet customer needs and works to resolve and mitigate customer satisfaction items for their respective work site(s). Support management of customer commitment dates and requests to increase customer satisfaction. Ensure the adherence to safe work practices, human performance, standards, work methods and procedures.

Responsibilities

Manages and pre-checks assigned requests to maximize crew productivity while meeting customer needs, stakeholder needs and budget goals:

• Performs site readiness checks before job is assigned to company crews to ensure the site is ready for the crew to work when they arrive

• Determine work zone setup. For example, setting up traffic control and Vac truck usage

• Constructability Review– verify work order can be worked as written prior to planning and scheduling 

• Performs job documentation review and adjusts requirements as needed. Follows up with appropriate organization to support process improvement (locates, electrical permits, ROW agreements, etc.)

• Reviews scheduled resources and adjusts crew compliments and assigned task duration as necessary

• Works within the work management system to manage and adjust dependencies/requirements (e.g., locates, electrical permits, ROW agreements, customer waivers) to ensure the crew has no impediments to starting the job when they arrive on site

• Monitors team results to identify opportunities for improvement

Schedule optimization and execution (Adjusts, assigns and executes work requests/work orders):

• Receives work requests for a two-week window and schedules this to the crew that will execute the project through the Distribution work management system 

• With Resource Management, assess ability of local crews to accomplish the 4-week work plan and assist with resource adjustments as needed

• Coordinate and act as primary contact for commission activities in the field (This may be completed by various positions based on jurisdiction. For example, DEP, I&C Techs perform this task)

• Participates in Planning & Scheduling meetings to capture and prioritize work orders

• Coordinate scheduling return of inventory and equipment from job sites with Supply Chain Material Planners

• Works with Supply Chain Material Planners in understanding back ordered material from Distribution storerooms

• Provide assistance for material (inventory and non-stock / direct issue) needing to be added to the Maximo work order number

• Collaborate with contractors for site readiness checks and material availability per contract

• Monitor progress of project and provide weekly updates to Resource Planners, Project Managers and other stakeholders as needed

• Review / Update Maximo, SharePoint or other software systems as needed

• Point of