Credit Process Specialist, Commercial Banking

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Credit Process Specialist, Commercial Banking, you will play a crucial role in ensuring the efficiency and effectiveness of the end-to-end credit process through ownership and development of the governing documents, templates and other tools that drive and define the requirements of the Commercial Banking credit process. You will work within Commercial Banking and cross-functionally to evaluate our credit process with a focus on continuous improvement, identifying opportunities to update, enhance and streamline the credit process based on observation / feedback, control testing, industry / regulatory guidance, and other factors. This role plays an important part in fostering a consistent and sustainable credit process that reinforces a strong risk management culture while ensuring we can meet the needs of our clients and other key stakeholders.

KEY ACCOUNTABILITIES:

• Subject matter expert on Commercial Banking credit process

• Create, update, and maintain guidelines, procedures, job aides, and other materials covering the overarching Commercial Banking credit process in coordination with the CAO Office

• Advise on updates to similar documents owned by Commercial Banking designated specialty areas and Credit Risk Management

• Contribute directly or provide feedback on project deliverables related to credit process (e.g., new, or updated functionality introduced within the loan origination system and other credit applications)

• Develop and deliver communications and training content covering topics related to Commercial Banking credit process; coordinate with the Commercial Banking Training & Development Program on similar activities

• Identify opportunities for improvement in the credit process; work with CAO Office, Frontline Tools and other stakeholders to solution and implement these fixes

• Participate or lead in the execution of issue remediation plans covering Commercial Banking credit process in conjunction with other identified stakeholders and the CAO Office

• Foster a strong culture around effective change management

• Ensure Commercial Banking credit process structured to meet compliance with internal policies, regulatory requirements, and industry standards

• To successfully perform the work, you will be on-site full-time. 

How you'll succeed

• Understanding and Documenting Requirements - Leveraging your prior experience with credit process, you will facilitate discussions with business and other stakeholders to understand their needs, gather detailed business requirements and create/update corresponding documentation. Build strong relati