Senior Process Engineering Manager (US) - Commercial Lending Operations & Servicing

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

The Senior Process Engineering Manager - Commercial Lending Operations & Servicing plans, manages, executes, leads and oversees cross functional end-to-end delivery of process improvement and transformation initiatives throughout the lifecycle of multi-year largescale, highly complex projects or programs. Provides advisory support, direction and guidance to assigned resources, stakeholders and executives of the projects and/or program. Educates and creates awareness of Process Improvement/Transformation methodologies across the Bank.

Depth & Scope:

• Process improvement advisor providing leadership and approval of projects and oversight of multiple and/or highly complex businesses/product lines/projects that may impact cross-functional teams/businesses
• Solves high complexity process problems
• Leadership, expert role requiring extensive knowledge/expertise in own domain as well as broader related areas
• Integrates knowledge of the enterprise function’s or business segment’s overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Has expert knowledge of all the software application and tools required to perform tasks while following best practices; provides guidance to others
• Uses expert analytical thought to exercise judgement and identify solutions
• Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work
• Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements
• Serves as a source of expert advice to senior management in Lean Six Sigma Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field
• Requires innovative thinking to develop new solutions
• Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment
• Engages stakeholders to take action; Serves as a source of expert advice, influences change; frames information in a broader organizational context
• Provides expert leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program

Education & Experience:

• Bachelor degree with a related major (business, operations, engineering/technical, mathematics) or relevant professional certifications, designations, or equivalent required
• 10+ years of relevant experience
• Black Belt
• Master Black Belt 

Preferred Qualifications:

• Experience with Commercial Banking and Federal Reserve loan pledging strongly preferred
• Knowledgeable and proficient with Business Process Management documentation (i.e. Process Map, FMEA, RACI, CTQ, etc)
• Highly skilled in process improvement/process engineering methodology
• Strong stakeholder management skills
• Adaptable and detail oriented

Customer Accountabilities:

• Influences and contributes to the strategic direction of the business / function, providing and enterprise perspective, plays a key role in the development and implementation of process and operational synergies and efficiencies
• Leverages expert analytics and process modeling to solve complex process problems, as well as designs breakthrough process improvements
• Takes the lead in guiding and advising busin