Salesforce Administrator

Swiftly® is a leading provider of technology and solutions for retailers worldwide.  Our best-in-class platform delivers innovative, turn-key solutions that empower retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks.  Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics.  We offer the only system to seamlessly connect with retail customers across the entire shopping journey.  With our recent Series C funding round totaling $100M we are expanding our team with exciting times ahead.  Headquartered in Seattle, Washington, Swiftly is building better retail through technology. 
Position Summary: Swiftly is searching for a skilled Salesforce admin that will support marketing initiatives, retailer sales flows, advertising campaigns, mange invoices and more. This role will support and work closely with multiple teams and will need strong attention to detail. 

Responsibilities Include:

• Ensure the seamless integration of the company website with Salesforce to capture leads automatically. This involves configuring web-to-lead forms and setting up automation rules for immediate follow-up actions
• Maintain high data quality of leads entered into Salesforce. Implement segmentation for targeted marketing efforts, leveraging Salesforce’s dynamic lists and reporting tools
• Develop custom reports and dashboards to track marketing campaign effectiveness, lead conversion rates, and other key performance indicators (KPIs)
• Analyze data to identify trends, forecast marketing outcomes, and provide actionable insights to optimize marketing strategies
• Customize Salesforce to reflect the unique sales process of the organization. Automate stages of the sales cycle to increase efficiency, from lead capture to opportunity closure
• Manage the Salesforce CPQ module to streamline quote-to-cash processes. Ensure accurate pricing, discounting policies, and approval workflows are in place
• Oversee the product catalog within Salesforce, ensuring all products are accurately represented with up-to-date information
• Ensure billing rules are reflected in the flows and reports in Salesforce. Maintain and improve existing integration to ensure speed and accuracy of invoicing
• Facilitate the billing process within Salesforce, ensuring accurate invoicing and revenue recognition. Integrate Salesforce with NetSuite for financial reporting and analysis
• Ensure seamless data flow between Salesforce and NetSuite, particularly for billing and financial data. This requires maintaining up-to-date integrations and resolving any data discrepancies
• Other related duties as assigned

Required Qualifications:

• Deep understanding of Salesforce architecture, CPQ, and integration mechanisms with other systems like NetSuite
• Ability to analyze data, understand business processes, and provide insights for improvement
• Excellent communication skills to liaise between departments, understand their needs, and translate them into Salesforce solutions

Preferred Qaulifications

• 4+ years of experience 

#LI-Remote
Working For SwiftlyWe are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. 
Every Swiftly employee: -Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment -Takes ownership of their domain from the ground up, from inception through deployment to customers -Leaves their ego at the door and ensures the best idea leaves the room -Is always experimenting with