Chief of Staff - Small, Medium and Corporate West

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Are you an experienced business professional who wants to enable our dynamic diverse sales force to execute against our incredible market opportunity and exceed sales targets? If so, then Microsoft's Small, Medium, and Corporate (SMC) & Digital Sales Team is looking for you!

Be a part of a multi-generational, diverse, and customer-obsessed team that demands excellence. Develop and apply your skills alongside the leading technology, marketing and sales experts in a dynamic, fast-paced sales environment. And most importantly, achieve your personal goals and advance your career whether you are looking to build on your sales and consulting experience or exploring how to leverage your experience to dive into modern cloud.

The Chief of Staff - Small, Medium and Corporate West is a strategic role that designs and executes key business rhythms, as well as leads and drives key communications and milestones related to business planning for in-year and future-year workstreams and activities. The successful candidate will gain a deep understanding of SMC operating model, rhythm of business, and be part of a dynamic, fast-paced and quickly evolving sales organization. This position is a strategic contributor operationalizing, communicating, and executing the sales strategy.

This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. You will be the key partner to the business lead for the SMC West team for all things team, culture, and strategy.

Responsibilities

Organizational Health

• Drives team culture and health for the leader by getting a pulse on organizational health, as well as leading culture initiatives (e.g., Diversity and Inclusion [D&I], hiring, onboarding) while partnering with Human Resources to do so. Capitalizes on team strengths and identifies development areas, strategizing, planning, and executing trainings. In partnership with Human Resources, tracks Microsoft Poll responses and coordinates a response. Tracks the use of role-based compliance trainings and new trainings; drives the training completion rates. Ensures a healthy compliance scorecard for the organization.

Executive Team Communications

• Leads executive-level communication with a variety of internal audiences. Optimizes the manager's time by structuring the communication strategy for the business and organizing the daily communications of the leader; performs triage and ghostwriting on behalf of the leader to expedite leader's time responding to emails. Develops presentations and messaging related to the team's mission and key projects, organizational/company strategy and vision; articulates this strategy for the leader. May perform executive-level communication with a variety of audiences. Ensures alignment with business priorities. Proactively seeks out relevant content to communicate to the organization. Guides tactical response to crisis situations.

Maximizing/ Extending the Leader

• Leverages knowledge of the leader's goals and business approach to ensure business activities are aligned with the leader's objectives. Serves in the absence of the leader as needed to share their goals, objectives, and vision. Supports the leader and serves as a thought leader in multiple areas (e.g., setting key goals, priorities, and definitions; team culture and health; communications; budget/finance; industry/specific business knowledge). Synthesizes information into insights that inform business decisions, leveraging expertise to influence the leader, leadership team, and across the organization. Shares best practices across the Business Management community at Microsoft. Helps develop and lands organizational changes (e.g., employee data management, skilling plans, landing quota).
• Leads in conjunction with stakeholders and the leadership team on multiple workstreams (e.g., workforce planning, culture, business health). Leverages key partnerships to drive the agenda for the leadership team and ensures follow up. Builds and cultivates relationships with senior leaders and executives. Advises senior leaders and key external stakeholders on industry and company insights as a key partner. Acts as a proxy for the leader. Creates alignment within partnerships b