Intervention Specialist (Office of the Provost)

Job Title

Intervention Specialist (Office of the Provost)

Agency

Texas A&M International University

Department

ACE - Academic Advising & Retention (COAS)

Proposed Minimum Salary

Commensurate

Job Location

Laredo, Texas

Job Type

Staff

Job Description

Job Summary

The Intervention Specialists under general supervision, works to equip at-risk students (those on academic probation and/or suspension) with the necessary tools to succeed by providing proactive advising (ongoing support through timely and direct communication and in-depth discussions of academic progress, performance, and degree planning).  This may include providing holistic support (identifying external factors impacting academic success of students and connecting students with campus and community resources), and academic intervention (providing opportunities for academic, personal, and career development) to at-risk students.

Essential Duties and Responsibilities

• In conjunction with the Academic Success Coaches, provide students assistance with registration including advising students, processing add/drops from courses, checking prerequisites, class availability, and reviewing the academic standing of students. 

• Help the students review and submit the Academic Reinstatement Appeal

• Implement student assessment, review with students and program team, and monitor progress of students who are on probation, suspension, or identified as “at-risk” by university standards.

• Identify and executes new and/or revised strategies to maximize retention efforts through a holistic retention model. Assists in the implementation and evaluation of these strategies. 

• Responds to faculty/staff submitted early alerts and supports students in establishing goals to promote success. 

• Acts as a liaison for academic support services such as tutoring, library services, and Student Support Services programs on campus.

• Acts as a liaison between various student affairs areas such as Counseling, Student Disability, Services, Career Services and Financial Aid.

• Practices data-driven outreach, proactive resource referral, and timely academic solution interventions to meet the needs of students. 

• Maintains confidential student records and program data.

• Documents Advising notes, Check-Ins, and other academic interventions.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Minimum Requirements

• Education – Bachelor’s degree in applicable field.

• Experience – Three years of related experience.

Knowledge and Abilities

Knowledge of:

• Word processing and spreadsheet applications.

• Strong interpersonal and organizational skills.

Ability to:

• Multitask.

• Work cooperatively with others.

• Strong verbal and written communication skills.

Licensing / Professional Certification – None.

Physical Requirements – General Office Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position generally supervises employees.

Other Requirements

• Evening and weekend work may be required.

• Position requires on campus, face-to-face interactions.

• Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary: $19.06/hourly

INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials.  The software does not allow you to “Save” your application and return to complete the process at a later time.  The page "My Experience" has an area provided under Resume/CV to drop or upload file