Quality Assurance Intern

amika means friend. we’re a fearless, Brooklyn-born, salon-raised haircare brand + a friend to all hair, hairstylists, the planet + you. 

we’re rooted in clinical results. each product is infused with our intoxicating scent + powered by our superfruit soul, sea buckthorn. known as one of earth’s most omega-rich plant sources, this potent berry nourishes your skin, scalp + strands. 

we’re a proud pal to the planet + certified B-Corp. from sustainably sourced ingredients + recyclable packaging to our energy-saving production processes, we pledge to reduce our greenhouse gas emissions, waste + energy to reach Net Zero by 2030. 

having grown up in salons, we know better than anyone how important stylists are—they’re our confidantes + community. Think of us as your at-home hairapist, here to empower self-expression + bring joy to your haircare experience. all hair is welcome™. 

the job:

We are looking for a highly organized and detail-oriented Quality Assurance Intern to support our Quality team. In this role, you will assist with quality monitoring, documentation, and compliance activities while gaining hands-on experience with industry standards such as MOCRA, GMP, and FDA regulations. This internship offers a unique opportunity to learn the foundational practices of quality assurance in a fast-paced, regulated environment.

salary: $16 per hour

location: Brooklyn NY (must be based in + have the right to work in the US) hybrid work schedule

what you'll do:

Quality Monitoring and Reporting:

• Assist in maintaining accurate records of inspections, test results, and quality-related activities.
• Help receive, log, and organize retain samples from suppliers, ensuring compliance with quality standards.
• Support in maintaining cleanliness and organization of QA storage and sample areas.
• Aid in compiling and distributing routine quality reports, helping analyze trends and highlight potential improvements.
• Support investigations of non-conformances, customer complaints, and deviations, including tracking corrective actions.

Documentation & Data Management:

• Assist in organizing and archiving QA documentation following Good Documentation Practices (GDP).
• Help update and maintain records related to product holds, quarantines, approvals, and test outcomes.

Continuous Improvement:

• Collaborate with team members on quality improvement initiatives.
• Participate in basic root cause analysis activities and track the implementation of corrective actions.
• Contribute to the tracking of new or updated quality metrics.
• Assist in updating Standard Operating Procedures (SOPs).

Supplier and Service Provider Coordination:

• Help facilitate communication between QA and suppliers or service providers regarding quality expectations and documentation.
• Support document collection and organization for supplier quality compliance.

Compliance and Regulatory Support:

• Support preparation for audits, inspections, and site visits by organizing and reviewing required documentation.
• Assist with tasks related to maintaining compliance with regulatory requirements such as MOCRA, FDA, and GMP.

must haves:

• Currently pursuing a degree in Life Sciences, Quality Assurance, Regulatory Affairs, Engineering, or a related field.
• Strong attention to detail and organizational skills.
• Familiarity with documentation practices and a desire to learn QA processes in a regulated industry.
• Excellent written and verbal communication skills.
• Ability to work both independently and collaboratively within a team environment.
• Expertise in multitasking, coordinating tasks and resources seamlessly, ensuring smooth transitions and s