Manager, Data Analytics

Company Description

About Walden University

Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission.

Visit WaldenU.edu for more information, and follow on Twitter, Instagram, Facebook, Instagram and LinkedIn.

Adtalem believes in a culture of collaboration, creativity, and innovation, which thrives when we can work flexibly. Depending on your location, this role may be hybrid or remote.

• HYBRID – If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest of the workweek spent working from home.

Job Description

Opportunity at a Glance

Reporting to the Associate Dean, the Manager is responsible for managing complex analytic, reporting, and insights needed to support the University’s doctoral students and their capstone progress. As a leader in the area of doctoral data analytics, you and your team will work collaboratively with stakeholders on requests and projects supporting doctoral student capstone progress. You will be responsible for managing access, providing ongoing support to users, and documentation and resources related to PowerBI and data documentation.

To be successful, the Manager will need to have strong business, data, and systems process knowledge used in higher education and partner with leaders to lead discussions to identify opportunities, gather requirements and deliver results and explain complex subjects in easy-to-understand conclusions for a wide audience around data/reporting projects. Along with the business skills, the manager will also need strong technical skills using Power BI and other platforms to solution analytic problems that the team may run into.

Responsibilities

• Manage Data Analysts which execute data processing and reporting activities for doctoral student progress.
• Oversee and prioritize student capstone data requests, reporting, and improvement efforts.
• Manage and develop projects utilizing interactive data visualizations to communicate doctoral student capstone progress.
• Work collaboratively with university stakeholders on ad-hoc requests, initiatives, and special projects, providing support through data driven insights and system capabilities, on project planning and execution, communication of timelines, and implementation.
• Provide doctoral student capstone process and content expertise to other departments, including provisioning access, managing and updating PowerBI resources, and end-user support with data systems.
• Support data-related and user issues, lead troubleshooting and modification efforts to provide resolution.
• Monitor data requests to ensure compliance with deadline and quality standards.
• Address research questions and test hypotheses related to doctoral student capstone progress.
• Manage the integrity of data and related documentation, with focus on efficiency, accuracy, and cleanup efforts.
• Prepare and present data and reports in a variety of forms to diverse audiences, present at internal conferences when appropriate.
• Completes other duties as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards

Qualifications

• Bachelor's Degree,  Required.
• Master's Degree,  Preferred
• 5 plus years experience managing data and providing data analysis in either a higher education or corporate setting
• 3 plus year experience with data visualization platforms (e.g., PowerBI)
• 3 plus year experience with student data platforms (e.g. Banner)
• Management and/or Supervisory experience
• Experience operating in an academic, higher education, and/or highly regulated environment. 
• Proficiency with PowerBI, Student Information Systems (Banner, etc.), and Salesforce. 
• Exceptional leadership and supervision.

• Proficiency