Vice President of HR NORAM

Connect with Quadient

Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career – and help our future-focused team lead the way.

Position:                   VP of Human Resources, North America  

Based in:                   Boston or NE USA

Reporting to:          Chief People & Transformation Officer

Vision

To be the driving force behind the world’s most meaningful customer experiences.

Mission

Together, we focus on delivering solutions that create relevant and personalized interactions.

Values

Empowerment, Passion, Inspiration, Community. “Be epic. Together”

Connect with Quadient

Quadient delivers exceptional experiences with passion. We continually strive to innovate and reimage something new. That inspires and motivates people to exceed expectations. Our business success is underpinned by the trust that our clients invest in our products, and in our commitment to delivering the very best solutions. This trust is earned by great people, doing a great job. We call it: The Power of You.

Your role in our future

Reporting to the Chief People & Transformation Officer, the role of the Vice President of Human Resources – North America (NORAM) is to provide strategic leadership by articulating and driving the execution of Quadient and Human Resources strategic objectives to the Executive Leadership Team and the North America HR team.  The VP, Human Resources NORAM will serve as a highly trusted Executive partner within the organization and possess the ability to build strong working relationships across Quadient. This position will play a pivotal role in ensuring Quadient and its employees are aligned to support Quadient in the achievement of its strategic goals.

Key Accountabilities

• Function as a strategic business partner to the executive leadership team and to their respective business disciplines regarding key organizational, HR and strategic goals.
• Coach leaders at all levels of the organization, including executive leadership team, while effectively building relationships by establishing trust, credibility and adding value.
• Lead the NORAM HR team, operating as both a strategic and hands-on operations leader. The right candidate will be a strong executor and developer of people, confident diving into a range of HR topics, including, but not limited to courageous conversations, inclusion and diversity, talent attraction and retention, talent development and succession, workforce planning, organizational development and culture, total rewards and employee relations.
• Provide advice and guidance to the Leadership Team and employees on interpretations of applicable provincial and state laws, HR policies/best practices, the company’s strategic vision, values and corporate culture.
• Collaborate closely with the Executive Leadership Team and the Global HR Centres of Excellence including Talent (made up of Talent Acquisition Talent Management and DE&I),  Total Reward People Insights & Services, Culture & Engagement, Legal, CSR, M^A and Strategic Operations, ensuring alignment with HR policies and practices and with the company's vision, mission, values and strategic objectives.
• Foster a positive and inclusive work culture that emphasizes teamwork, diversity, and innovation.
• Provide leadership and guidance to the North America HR Team while fostering a culture of continuous improvement  and professional development.
• Drive, influence, guide, and support the Quadient cultural and people aspects of organizational change, people processes and business improvement initiatives.
• Support executives and HR team members on planning and communications related to change management, HR and local community initiatives.

Your profile

• At least 15 years’ experience as an HR professional in a complex matrix organization including at least 10 years’ experience in a leadership capacity.
• Proven record of accomplishment collaborating with executive leadership teams and leading regional-wide HR strategic initiatives.
• Strong knowledge of HR compliance and regulations.
• Practical knowledge of all functional disciplines of traditional Human Resources Management (Employee Relations, Performance Management, Total Rewards, Talent Acquisition, Diversity and Inclusion, Talent Development and Succession, and Organizational Development).
• Ability to provide advice to a