Retail Sales - Natick Mall

Job Description

Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team—someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot. 

A day in the life… 

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) 

• Build lasting relationships with customers 

• Give the best service to our customers on their terms—wicked friendly, honest, and always helpful 

• Provide honest and confident feedback to customers about style and fit  

• Seek fashion and product knowledge to build your expertise—like a true local who knows where to get the best lobster roll and the best denim.  

• Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning 

• Grow relationships by opening new Nordstrom Rewards program accounts 

• The hours and schedule for this position will vary by week depending on business needs 

• This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into 

You own this if you have… 

• Excellent communication and people skills 

• A self-motivated, goal-oriented focus—we love a good work ethic—just like our hometown team loves a comeback  

• Strong interest to use networking and technology to achieve sales goals 

• The ability to excel in a team environment 

• The ability to prioritize multiple tasks in a fast-paced environment 

• Organization and follow-through—like mapping out a day trip to the Berkshires—ya gotta have a plan! 

• The ability to work a flexible schedule based on business needs 

Why Nordstrom? 

• Career Growth – We promote from within and offer development opportunities at every level. 

• Team Culture – Join a supportive, inclusive team that values collaboration and celebrates success. 

• Local Pride – Be part of a company that values community—whether you're from Boston, the South Shore, or anywhere in between 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

Please be mindful that there may be legal notic