Store Manager: Rocksbox

About the Brand:

Rocksbox curates a collection of high-quality, on-trend jewelry designed to complement and elevate every style. Whether you’re looking for bold statement pieces or subtle, timeless accents, Rocksbox offers a versatile selection that adapts effortlessly to any occasion. With an emphasis on contemporary design and craftsmanship, Rocksbox provides jewelry that inspires confidence and allows you to express your unique personality through fashion. Perfect for those who value quality and style.

About the Role:

We are seeking an innovative and dynamic Store Leader for our Rocksbox boutique powered by the Leap Platform, coming to Elizabeth St in NYC June 2025. As a local market expert, you’ll leverage your knowledge of community events, build partnerships with neighboring stores, and utilize strong networking skills to drive client engagement and business growth. You’ll also design and implement impactful in-store activations to increase foot traffic, drive customer engagement, and deliver measurable results.

You will strategically develop and implement plans to drive sales, elevate client interactions, and strengthen community connections to boost brand awareness. The Store Leader will recruit and develop top-tier talent, fostering a high-performing team through strategic hiring, coaching, and mentorship. Clear and transparent communication of goals and expectations will be key to fostering alignment and collaboration across the team.

Operational excellence is a cornerstone of this role. You’ll ensure store standards are consistently met, overseeing responsibilities such as cleanliness, visual merchandising, inventory management, and shipment processing. By maintaining seamless execution, you will deliver a superior customer experience. The ideal candidate will thrive in an independent, fast-paced environment and excel under pressure. They will successfully manage store opening and closing procedures, optimize team schedules, and ensure payroll accuracy—all while maintaining a full-time commitment to the store’s success.

This role extends beyond a single store, supporting other Leap-powered locations within the market. Responsibilities include assisting with new store openings, providing floor coverage, onboarding associates, and overseeing activations as needed. A commitment to continuous learning and adoption of new technologies is essential, with familiarity in platforms such as Shopify, Endear, Slack, and Google Workspace being advantageous.

Position Requirements:

• Minimum age requirement of 18 years.
• Expertise in customer service or retail, ideally within a related category, showcasing a commitment to exceptional guest experiences and long-term client relationships.
• Proven leadership experience with a demonstrated ability to oversee and motivate high-performing teams.
• Ability to build, nurture, and develop talent at all levels within the store, with a consistent focus on building a leadership pipeline.
• Operational excellence in managing store operations, including scheduling, payroll accuracy, visual merchandising, inventory management, and shipment processing.
• Availability to meet dynamic business needs, including days, nights, weekends, and holidays.
• Active floor presence with the ability to stand and walk for extended periods, use a ladder, and lift up to 50 lbs.

Annual Pay Range: $75k to $80k. Compensation will be dete