Customer Service Representative

Full–Time Career Opportunities

Ready to be a cornerstone of success? As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph. This isn't just a role; it's a rewarding career path with exciting room for professional advancement!

You'll be instrumental in shaping our customers' experiences, treating everyone with the utmost respect and delivering world-class service whether they're in-person or on the phone. We're looking for Retail Office Associates who are not only computer-savvy and great at multitasking, but also possess strong interpersonal skills and a true team spirit. If you're a career-minded professional who consistently sets high benchmarks for customer service, you'll thrive here. You'll provide exceptional sales support, processing orders accurately and efficiently, all while maintaining a positive outlook. Crucially, your strong customer service skills will empower you to identify root causes and assist customers efficiently, timely, and with empathy.

About Us:
At Regency Furniture Showrooms, we are dedicated to providing our customers with stylish and affordable home furnishings that transform their spaces. With a commitment to quality and customer satisfaction, we strive to create a welcoming environment for our team and our clients. Join us in making homes beautiful with extraordinary customer satisfaction! 

COME GROW WITH US TODAY!

Benefits of working for us!

• We offer National Health, Dental, and Vision coverage
• Life insurance – Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well
• 401(k) Profit-Sharing Plan
• Recognition and reward programs
• Paid Sick Days
• Paid Vacation, Holidays (Thanksgiving and Christmas)
• Employee Assistance Program

Our prices are already low, but why not more! Generous Employee Discount

Job Responsibilities:

• Enter customer orders into the system accurately and completely
• Process payment to proper accounts
• Responsible for security of cash and other legal tenders
• Prepare daily deposits in accordance with Company policies and procedures
• Answer incoming calls and respond to customer queries in a timely and courteous manner
• Schedule deliveries that are convenient for the customers and comply with company procedures
• Maintain all open orders and courteously communicate status with customers
• Work daily reports according to Company requirements
• Assist with showroom displays, tagging, and other t