Executive Support Technician

Date Posted:

2025-09-15

Country:

United States of America

Location:

AZ807: RMS AP Bldg 807 1151 East Hermans Road Building 807, Tucson, AZ, 85756 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

Position Overview:

The RTX Digital Technology (DT) team is seeking a motivated Executive Support Technician in Tucson, AZ to provide top-tier technical support and productivity guidance to RTX Executives and Administrative Assistants. This role supports both local and remote users, including off-site events, with occasional travel and after-hours availability. Responsibilities include support for PCs, mobile devices, and related tech. Relocation is not offered.

What You Will Do:

• Handle 24\7 calls and emails from senior leadership and their administrative staff.
• Configuration of all executive/admin computer systems.
• Configuration and setup of printers/mobile devices (iPhones/iPads) 
• Configure, set up and maintenance of all software and hardware systems 
• Provide and coordinate remote event support as required by the executive(s) or Executive Support Manager. Some travel will be required. 
• Provide all computer desktop/laptop support at executive’s home offices. 
• Provide in office meeting support (Zoom, Teams, VTC). 
• Work with Executive Support Leadership to develop, maintain, and document standard device configurations.
• Escalate to Executive Support Leadership and Infrastructure leads any issues that impact end user computer technologies.
• Communication, coordination and oversight into operational activities including technology refresh and key suppliers support services for Executives.
• Contribute to assurance that all incidents are resolved completely and promptly.
• Able to travel as needed to support offsite events.

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience
• 5+ years of applicable technical work experience in a professional/corporate service environment

Qualifications We Prefer:

• PC technical support, remote communications, local area and wireless networking
• Windows 10 operating systems, MS Office 2016/O365, end user support, iPhones, iPads, VTC, printer, remote events, networking, software installation and configuration
• Outlook/iPhone/iOS troubleshooting skills and expertise
• Strong technology troubleshooting skills with the ability to resolve complex issues
• Strong technology skills with video conferencing systems including Zoom, MS Teams and Polycom systems.

Work Location

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, e