Senior Business Support

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

 

 

 

Job Summary:    

The role of the Business Support position is to support to the Global Financial Services (GFS) Leadership team in Dublin to manage the day-to-day administration of the office. This position is accountable for delivering an office environment that is welcoming, safe, and engaging for both employees and visitors alike.

 

Essential Duties and Responsibilities:

Office environment:

• Liaise with West Facility Management, Health & Safety Management and D&T department to ensure the office environment and procedures meet health and safety regulation standards
• Site environmental and Health & Safety coordinator including First Aid, Fire Warden and Mental Health First Aid
• Meet and great all onsite visitors and contractors
• Managing access cards, stationary, and office induction for new starters
• Ensuring adequate catering requirements are available to GFS employees
• Process all incoming and outgoing mail and couriers etc.
• Submitting site stationary orders

• Leveraging existing West at Damastown initiatives, if suitable, champion the organization and execution of company or department events such as Christmas events, CSR fundraising activities, and employee engagement activities
• Provide a bridge for smooth communication between the GFS leadership and internal departments and employees; demonstrating leadership to maintain credibility, trust, and support with management staff

Administrative Duties:

• Raising GFS purchase requisitions
• Support GFS Leadership team on administrative tasks as required e.g. Accounts payable
• Responsibility for internal communications – writing, editing and distribution of GFS site communication emails
• Support organisation of travel needs for GFS employees and visitors as necessary including hotel, flights, chauffeur services, car hire etc.
• Book offsite conferences and room reservations in local hotels, manage contracts, catering meals, special equipment needs, transportation and other related items.
• Other projects as assigned

 

Basic Qualifications:

• 3+ years in a similar office management role
• Health & Safety qualifications
• Facilities Management experience preferable
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Self-starter with the ability to work with autonomy in a team environment
• High level of verbal and written communications skills 

Preferred Knowledge, Skills and Abilities:

• Strong organizational and interpersonal skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Demonstrate proactive approaches to problem-solving with strong decision-making capability.
• Highly resourceful team-player, with the ability to also be effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Forward looking thinker, who actively seeks opportunities and proposes solutions
• Must be dependable, detail oriented, and able to multi-task
• A sense of urgency/initiative

 

Travel Requirements:

• Minimal travel as deemed necessary

 

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West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status