Technical Project Manager

In this position... 

The people of Ford Motor Credit Company have a 60-year commitment to helping put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service, and professional expertise to five thousand dealers and more than four million customers in over 100 countries around the world. The software product organization within Ford Credit seeks to deeply understand our customer so that we may provide digital solutions that improve their ability to finance and own Ford and Lincoln vehicles.

Ford Credit Platform Engineering is looking for a Program Manager specializing in strategic delivery. You will work on highly complex, cross-team, multi-project programs and help to ensure teams are delivering high quality products and services while being responsible for the over-arching roadmap. You will help teams work on predictability and quality while supporting engineering and operational excellence. The role will have the ability to directly impact the future of program management practices at Ford Credit and effect a high degree of change across the Ford Credit Engineering teams. The candidate will make an impact by aligning business and global technology goals while managing relationships across geographically distributed teams and influencing decisions across multiple work streams and executive leadership. The primary customers for the role are engineering leaders, product managers, developers, and analytics teams within Ford Credit. The candidate will have an understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. The candidate’s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers.

 

What you'll do...

Focus on program management and delivery of critical programs while ensuring the alignment of various teams and leaders.

Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc.

Uncover, anticipate, raise, and remove obstacles which prevent program teams from delivering against expected program outcomes.

Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation.

Develop and socialize new program management principles and practices fit for purpose for the organization.

Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset.

Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos.

Be responsible for tool recommendation and implementation in alignment with program management best practices

Work with vendor partners on tracking of the tasks and cross team delivery tracking

 

You'll have... 

Bachelor’s degree in Computer Science, Engineering, Information Technology, or relevant area of study, or equivalent work experience

8+ years’ experience in engineering, engineering program management, technical program management, product management, or related area

Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc.

Even better, you may have...

Master’s Degree in Computer Science, Engineering, Business Administration, or related area

Certification in Project or Program Management such as PMP, etc.

Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe.

Experience managing complex programs with solutions relying on cloud-native technologies.

10+ years’ experience in engineering, engineering program management, technical program management, product management, or related area

Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions.

Strong verbal and written communications skills with the ability to influence the enterprise.

 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

 

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what