Account Supervisor, Health (Global)

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
About Us 
At Edelman Health, we believe Health is everyone’s business. Our goal is to help our clients confidently rise to the challenges of our changing world. We believe Health is beyond purely physician – rather, it’s everything from self-care to prevention, diagnosis to caregiving to finding cures. We challenge our colleagues and clients alike to embrace the new demands of a wider set of stakeholders and to act boldly to earn and keep their Trust. We are seeking a dynamic and strategic Account Supervisor to join our growing team. This role is ideal for a communications professional with a strong background in healthcare who thrives in a fast-paced, collaborative environment.   

Responsibilities:

• Client Leadership: Serve as the primary day-to-day contact for clients, fostering strong relationships and ensuring satisfaction through strategic counsel and proactive communication. 
• Project & Account Management: Oversee project timelines, deliverables, and workflow to ensure seamless execution of initiatives. Collaborate with cross-functional teams to drive results. 
• Healthcare Expertise: Stay informed on healthcare industry trends, regulatory updates, and media landscapes to provide clients with timely, relevant counsel. 
• Financial Management: Manage budgets, track financial performance, and ensure account profitability while identifying opportunities for efficiency and growth. 
• People Leadership: Mentor and oversee junior staff, providing guidance and development opportunities to enhance team performance. 
• Strategic Communications Planning: Support the creation of integrated communications plans that align with client objectives and industry best practices. 
• Media & Stakeholder Engagement: Help develop messaging, media strategies, and stakeholder engagement initiatives to enhance brand awareness and credibility. 

Basic Qualifications:

• Bachelor’s degree or equivalent work experience. 
• Minimum 4+ years of experience in health communications (agency or in-house preferred). 

Preferred Qualifications:

• Strong understanding of the current healthcare landscape, including regulatory considerations, industry trends, and key stakeholders. 
• Proven account management experience with the ability to manage multiple priorities and deadlines effectively. 
• Strong written and verbal communication skills, with experience in crafting compelling narratives and strategic messaging. 
• Experience managing budgets and financials for accounts. 
• Demonstrated ability to lead and mentor junior team members. 
• Ability to collaborate across teams and work effectively in a fast-paced, integrated agency environment. 
• The ideal candidate will demonstrate fluency in leveraging AI tools to enhance communication strategies, optimize content creation, and drive more personalized, data-informed engagement across channels. 

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We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.