Maintenance Technician St Louis

Position Summary

The Renovations, Turns, & Services (RTS) Maintenance Technician provides hands-on field support for both turn and maintenance operations across the assigned market. This role is responsible for inspecting, troubleshooting, and repairing a wide range of residential systems and components, self-performing the majority of required work to minimize vendor reliance and control costs. By delivering timely, high-quality repairs and contributing to turn-related activities, this role directly impacts property performance, resident satisfaction, and the company’s bottom line.

This role requires the employee to live in the St Louis area.

Essential Functions

• Complete reactive maintenance work orders across the assigned portfolio in a timely and professional manner, prioritizing urgent and emergency requests
• Inspect, troubleshoot, diagnose, and repair a wide range of residential systems and components, including:
  • Plumbing - faucets, fixtures, toilets, water heaters, supply and drain lines, leaks
  • Electrical - outlets, switches, breakers, interior/exterior lighting, ceiling fans, GFCI troubleshooting
  • HVAC - basic diagnostics including thermostats, filters, batteries, and routine maintenance; escalate advanced issues
  • Appliances - troubleshooting and repair of standard residential appliances (refrigerators, dishwashers, washers, dryers, disposals, ranges)
  • Drywall, painting, and interior finishes
  • Carpentry - doors, cabinets, windows, locks, trim, shelving
  • Flooring - tile, carpet, vinyl, and laminate repair
  • Exterior - stairs, fences, gates, railings, gutters, fasteners, and minor roofing repairs
  • Gas fixtures and fireplaces (where certified/qualified)
• Support turn operations by performing assigned repairs and tasks within Scopes of Work to help meet market-specific turn time targets
• Conduct move-out and move-in property inspections as assigned, documenting property condition, identifying damages, and noting repair needs
• Perform quality control checks on vendor-completed work to verify it meets company standards before sign-off
• Maintain awareness of overall property condition during every visit and take immediate steps to report or correct any unsafe conditions
• Report all major repairs or replacements to supervision prior to any expenditure of funds
• Maintain a manageable work order backlog through efficient scheduling and prioritization
• Document all work performed with photos, notes, and completion details in Property Meld and SiteCapture in real time
• Follow the fleet vehicle maintenance schedule; keep assigned vehicle organized, clean, and professionally maintained
• Manage tools and parts inventory, ensuring readiness for daily field operations
• Interact professionally with residents during on-site visits, enforcing lease terms regarding maintenance responsibilities and access requirements
• Conduct all work in accordance with company policies and procedures, as well as all applicable federal, state, and local regulations including OSHA, EPA, lead-based paint, and Fair Housing requirements
• Communicate proactively with the Turns and Service Coordinator and leadership regarding work order status, parts needs, and scheduling conflicts
• Be available for on-call service, weekend, and evening work as needed
• Pursue ongoing professional development and skill-building to expand self-performance capabilities

Required Qualifications

• High school diploma or equivalent required
• 3+ years of hands-on experience in residential maintenance, facilities maintenance, or a related trade
• Demonstrated proficiency across multiple residential maintenance trades as described above
• Ability to diagnose issues, determine the appropriate repair approach, and self-perform the majority of routine residential maintenance tasks
• Experience working independently in the field, managing a daily schedule of work orders across multiple properties
• Proficiency with mobile devices and documentation tools; experience with Property Meld, SiteCapture, or similar work order platforms is a plus
• Must be knowledgeable of pertinent laws and regulations including EPA and OSHA standards
• Strong work ethic with a focus on completing repairs right the first time to minimize callbacks
• Ability to work well under pressure and manage multiple, sometimes competing, priorities and deadlines
• Professional demeanor and strong communication skills for resident-facing interactions and coordination with vendors and internal teams
• Valid driver’s license and clean driving record
• Physical ability to perform maintenance tasks including: standing and climbing stairs for extended periods, lifting up to 50 l