Senior HR People Partner

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

IPH is seeking a dynamic and innovative People Partner to join our team.  The ideal candidate will adeptly balance strategic initiatives with the day-to-day tactical operations ensuring both long term goals and immediate needs are met efficiently.  This role requires a proactive individual who fosters partnerships at all levels of the organization.  You will thrive in an agile environment, swiftly adapting to changing priorities and driving solutions to support our dynamic workforce.  

Key Focus Areas:  

Strategic Partnership- Be a trusted advisor to business leaders and assigned management teams to align people strategies with our strategic pillars to drive business results.  Provide guidance on workforce planning, organizational design, and talent management.  

People Operations & Compliance – Drive initiatives that streamline people processes.  Ensure adherence to company policies and legal regulations, maintaining integrity and ethical standards. 

Employee Relations - Address and resolve employee issues with empathy and professionalism, by fostering a work environment that promotes a culture of open communication, trust, and collaboration.  

Performance Management – Lead performance management process, providing guidance on goal setting, feedback, continuous improvement, and career development for employees.   

Change Management- Champion change by supporting and guiding employees through organizational transitions, ensuring smooth adjustments and fostering resilience.  Develop strategies to manage change effectively and maintain employee morale.   

Key Responsibilities:  

• Provides guidance on employment law, leaves, performance management, and resolves employee relations issues. 

• Analyze data and key metrics to provide insights to leadership on workforce trends, turnover and other people related areas.  

• Educates employees on policies, procedures, and programs. 

• Cultivate an environment of continuous improvement by challenging the status quo to enhance organizational effectiveness.  

• Partner with People COE’s to implement and execute strategies across assigned business units.  

Required Skills & Abilities:  

• Strong business acumen and ability to influence at all levels of the organization on People related matters. 

• Excellent interpersonal and communication skills, with the ability to build relationships 

• Deep knowledge of People best practices, labor laws, and compliance requirements. 

• Strong analytical