Jobs and Careers
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Senior People Operations Coordinator
SpreedlyUnited Statesfull_timeVerifiedPosted 16 Apr 2025
About the role
About Us:
Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.
Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.
Product Offering:
Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:
Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.Tokenization: Securely stores and manages payment data with a universal tokenization service.Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.Payment Vault: A secure storage solution for sensitive payment information.Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.
About the Role:The Senior People Operations Coordinator plays a key role in shaping and sustaining a positive, engaging, and inclusive employee experience across the US, Canada, and the UK. This role is central to ensuring the employee lifecycle — from onboarding through offboarding — is seamless, meaningful, and aligned with our values. Though primarily providing administrative support across various people functions, this role will also have the opportunity to innovate, create, and demonstrate ownership of important initiatives and processes. We’re looking for someone who thrives on improving processes and introducing thoughtful innovation. In their day-to-day activities, the Senior People Operations Coordinator will help to promote a positive workplace culture, serving as a culture champion by living Spreedly’s values and inspiring others to do the same.
Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.
Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.
Product Offering:
Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:
Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.Tokenization: Securely stores and manages payment data with a universal tokenization service.Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.Payment Vault: A secure storage solution for sensitive payment information.Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.
About the Role:The Senior People Operations Coordinator plays a key role in shaping and sustaining a positive, engaging, and inclusive employee experience across the US, Canada, and the UK. This role is central to ensuring the employee lifecycle — from onboarding through offboarding — is seamless, meaningful, and aligned with our values. Though primarily providing administrative support across various people functions, this role will also have the opportunity to innovate, create, and demonstrate ownership of important initiatives and processes. We’re looking for someone who thrives on improving processes and introducing thoughtful innovation. In their day-to-day activities, the Senior People Operations Coordinator will help to promote a positive workplace culture, serving as a culture champion by living Spreedly’s values and inspiring others to do the same.
Responsibilities:
- Employee Lifecycle Management:
- Using a combined focus on efficiency and employee experience, support key functions around onboarding and offboarding
- Facilitate orientation activities and create, maintain, and improve new-hire resources
- Benefits and Leave Administration:
- Assist with the administration of benefits programs, including new hire enrollments, open enrollment, and life event changes
- Serve as a knowledgeable, approachable point of contact for employee benefits questions and leave-related inquiries
- Work directly with carriers for troubleshooting and record maintenance
- Ensure compliance with internal policies, as well as applicable laws and regulations to facilitate leave programs (e.g., FMLA)
- HR Systems & Employee Data:
- Maintain accurate employee records across HR systems, ensuring data integrity, privacy, and accessibility
- Assist with regular audits and implement improvements to streamline workflows and enhance reporting capabilities
- Identify opportunities to enhance processes and improve efficiency; assist in optimizing tools, workflows, and reporting systems
- Talent Acquisition Support:
- Collaborate with the Talent Acquisition team to ensure a smooth and engaging candidate experience
- Coordinate interview logistics and candidate communications, and keep the Applicant Tracking System (ATS) up-to-date to support hiring data and insights
- Employee Engagement & Events:
- Partner with the entire People team to drive employee engagement and connection within both hybrid and fully-remote work environments
- Assist with event planning and execution, including our company-wide All Hands events; this role will own the coordination of pre-and post-event logistics and on-site event support
- Office Management:
- Ensure functional, inclus
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