Assistant Director, Data Insights and Systems

Title: Assistant Director, Data Insights and Systems
Division Name: Student Affairs
Department: Career Services

Job Summary

Career Services empowers and supports Redbirds to achieve their professional goals by providing resources, experiences, and industry connections. The Assistant Director of Data Insights and Systems plays a critical role in advancing this mission by leveraging data and technology to inform strategy, improve operations, and enhance student success. This position ensures that Career Services operates as a data-informed organization, connecting insights with technology solutions to improve student and alumni experiences as well as employer engagement.

Key Responsibilities
• Lead data analysis and reporting to deliver actionable insights for departmental and divisional decision-making.
• Administer and optimize Career Services platforms, ensuring data integrity, security, and usability.
• Develop dashboards, visualizations, and reports that communicate trends and outcomes to stakeholders.
• Oversee graduate outcomes data collection and reporting in alignment with NACE standards.
• Collaborate with campus partners and vendors on system integration and data governance initiatives.
• Provide training and support to staff on data systems and technology tools.

Additional Information

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$5,088 per month

Required Qualifications

1. Bachelor's or equivalent degree in Business Administration, Business Analytics, Data Science, Statistics, or closely related field.
2. Three (3) years of full-time or part-time equivalent professional level work experience in project management, data analysis and reporting (Excel, Power BI, SQL, Tableau, etc.).
3. Excellent communication and storytelling with data.

Preferred Qualifications

1. Master’s degree in related field.
2. Experience working in higher education settings.
3. Experience managing CRM and/or SIS platforms.

Work Hours

Core hours are Monday through Friday, 8am to 4:30pm

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations across campus as needed to complete day-to-day work.
3. Occasionally and with assistance, lift up to 30lbs for Career Services events/programs.

Proposed Starting Date

February 2026

Required Applicant Documents

Resume
Cover Letter
Reference List
Transcripts - See Special Instructions section for additional options

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be consider